Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2016
Very good and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2016
Super serious fast site large choice the products received are exactly like the proposed photos of good quality advice this site with closed eyes thank you again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2016
Very good, impeccable service. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2016
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2016
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2016
Impeccable. Careful, fast and efficient shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2016
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/03/2016
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2016
Very good site well explained
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
Very good and good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2016
Received very quickly. And completely resolved my initial problem. Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
perfect service: someone on the phone (rare)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
A house that I would gladly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
Very good online sales site! If there is the slightest little problem, we are notified almost immediately, deliveries are very fast! Buy with confidence on chapellerie-traclet.com!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
The quality was in accordance with the product description which was delivered on time. Good reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2016
Excellent order process and completely satisfactory product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2016
Very good, and thank you for the exchange from 58 to 59.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2016
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2016
order sent quickly but as often with collissimo some misses.... nothing to say about the hat shop very good professionals
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2016
A few hours after my order, I contacted customer service to retract immediately and thus be refunded, I was told that my message had been taken into account, asking me the reason for my cancellation. The next day, I received a shipping confirmation... I find this process a bit cavalier and would give a medium trust to your services. The ordered hat is of good quality and meets the expectations of the person it was intended for but I don't think I will repeat the experience here for the reasons mentioned.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2016
very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2016
Very fast and efficient service with top-notch tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2016
just excellent :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2016
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2016
Speed, quality of services and product including for exchanges!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2016
Clear, perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2016
impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2016
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2016
Excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2016
Good welcome, responsiveness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2016
Trustworthy!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2016
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2016
excellent site.... to recommend !!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2016
A bit complicated to find the desired products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2016
Everything is in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2016
Nothing to complain about, everything is OK.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2016
good quality
fast delivery
good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2016
Fast delivery and good order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2016
Very satisfied, good visualization of photos for product selection. I recommend this site.
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