Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2013
They are very professional. They sent me exactly what I asked for
and within a short time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2013
easy to access and navigate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2013
very clear and very good phone reception
rating: 5 stars
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2013
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2012
VG
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/12/2012
The cap arrived with a lot of delay (about 4 weeks) so I called the company to find out what was happening. I could not get reliable information: 'it will arrive next week'; Ultimately, I had to give up and wait.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2013
clear site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2013
more photos of the hats (different angles) would be welcome so we can better assess their shape
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2012
I am satisfied with the site, and the compliance of my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2013
Fast shipping. Communication throughout the process. Small promotional gift included
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2013
good management of the shipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2013
serious and responsive company
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2013
easy search, well-built site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2013
Ok perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2012
Completely serious and efficient site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2013
1st purchase, 100% satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2013
Serious site, fast delivery and pleasant and helpful customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2013
New site very practical and very pleasant to browse. Just a small display problem in the Customer Account (Colissimo links overlapping the order summary)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2013
excellent
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2013
the site is well made. you can easily find what you're looking for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/12/2012
well-made site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2013
well-made site, the availability information is pessimistic! TH4: announced 3 weeks, arrived in 3 days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2013
Very practical and user-friendly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2013
Very good site well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2013
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2012
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2013
Good site, attractive and functional. Easy to place an order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/01/2013
Correct
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2012
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2013
delivery made within 48 hours, fast, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2012
very good site easy search complete information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2012
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2013
Rather well made
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2013
Correct quality, size a bit too big!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/05/2013
Perfect!
It is nice to see such packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2013
apparently competent following an incident related to a first delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2012
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2013
very good site. Careful and fast shipping. I recommend this site and I keep it in my favorites.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2012
ok fantastic !!!!!!!!!!!!!!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2013
Wide choice and fast shipping. No issues and quality product.
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