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Rating: 4 out of 5
Order well received and very satisfied with it.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3, 4 and 5 stars
Reset filtersC
Rating: 4 out of 5
Good ergonomics for navigating the site.
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P
Rating: 5 out of 5
Everything perfect
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C
Rating: 5 out of 5
Perfect item like the express delivery model to recommend
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C
Rating: 5 out of 5
Top, thank you!
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S
Rating: 5 out of 5
One word: superb!
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F
Rating: 5 out of 5
Trying it is adopting it!
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V
Rating: 4 out of 5
Fast and careful shipping. Good value for money.
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M
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
Excellent online store.
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Y
Rating: 5 out of 5
Easy navigation and timely delivery. Quality product. A bit large but adapter provided.
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T
Rating: 2 out of 5
Products not up to the expected quality.
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Response from Chapellerie Traclet
Hello, Thank you for your feedback and we are sincerely sorry to hear that our products did not meet your expectations. What issues did you encounter with the bobs so we can discuss improvements with our manufacturers to better satisfy you? Best regards, Traclet Sébastien
J
Rating: 5 out of 5
Excellent supplier
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D
Rating: 3 out of 5
Hello
The hat is of nice quality but the package arrived open and the hat was a bit dirty, which is annoying for an item of this quality.
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The hat is of nice quality but the package arrived open and the hat was a bit dirty, which is annoying for an item of this quality.
J
Rating: 5 out of 5
Fast delivery. I was surprised to receive my gift voucher in paper version by Colissimo but it was nice!
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D
Rating: 5 out of 5
Excellent quality, "made in France"!
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F
Rating: 5 out of 5
Good site / lots of choices / good quality
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E
Rating: 5 out of 5
Perfect, from ordering to receiving the product, quality
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N
Rating: 5 out of 5
Product confirmed and reasonable shipping time
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C
Rating: 5 out of 5
Very easy navigation on the site; very fast delivery; very good quality product
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S
Rating: 4 out of 5
I really like the site, great choice with prices for all budgets.
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C
Rating: 5 out of 5
Nice hat, good size. Delivery on the scheduled date. Thank you
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M
Rating: 5 out of 5
Top
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D
Rating: 4 out of 5
Quality hat with a wide selection. I recommend.
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G
Rating: 4 out of 5
Delivery confirmed to expectations.
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J
Rating: 5 out of 5
large choice, fast delivery
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D
Rating: 5 out of 5
Very satisfied
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J
Rating: 5 out of 5
Good site, good product.
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K
Rating: 5 out of 5
Product as described, fast delivery.
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J
Rating: 5 out of 5
Beautiful and quality item.
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P
Rating: 5 out of 5
I received the collar and upon opening the box I saw the hat, it is wonderful with this color, it's a good choice I made with Traclet. Thank you.
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D
Rating: 5 out of 5
Good contact, beautiful product. Very happy.
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J
Rating: 4 out of 5
Nice hat, but not at all malleable, too bad! You can't shape it as you wish...
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V
Rating: 5 out of 5
Very beautiful product.
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P
Rating: 5 out of 5
Very serious company, order processing is very fast, items are very well packaged.
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P
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Excellent quality, fast delivery. The advice and information given over the phone are complete and clear .... I highly recommend. Only downside.... colissimo delivery..... some providers take little care of the packages, but fortunately only the packaging was damaged.
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S
Rating: 5 out of 5
Always very good for ordering and delivery.
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F
Rating: 5 out of 5
Fast and careful shipping.
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M
Rating: 5 out of 5
Everything was very easy: searching for the product, navigating the site for product selection, ordering and payment. Delivery was fast and on the scheduled date. I am completely satisfied.
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