Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié

Published on 02/07/2015 à 08h22 following a purchase from 24/06/2015

N/A

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Acheteur Vérifié

Published on 02/07/2015 à 08h10 following a purchase from 23/06/2015

very serious site

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Acheteur Vérifié

Published on 01/07/2015 à 22h49 following a purchase from 21/06/2015

Good site

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Acheteur Vérifié

Published on 01/07/2015 à 11h29 following a purchase from 22/06/2015

good

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Acheteur Vérifié

Published on 01/07/2015 à 08h41 following a purchase from 19/06/2015

Fast and very friendly service.

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Acheteur Vérifié

Published on 01/07/2015 à 07h49 following a purchase from 22/06/2015

pleasant site

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Acheteur Vérifié

Published on 30/06/2015 à 18h27 following a purchase from 19/06/2015

A lot of choice

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Acheteur Vérifié

Published on 30/06/2015 à 13h04 following a purchase from 20/06/2015

good site, well detailed

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Acheteur Vérifié

Published on 30/06/2015 à 08h55 following a purchase from 21/06/2015

Return management a bit long and return at my expense

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Acheteur Vérifié

Published on 30/06/2015 à 07h13 following a purchase from 21/06/2015

Good

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Acheteur Vérifié

Published on 27/06/2015 à 17h48 following a purchase from 14/06/2015

The Traclet hat shop has once again demonstrated professionalism through its speed in responding to customer requests as well as its quick order preparation. A satisfied customer.

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Acheteur Vérifié

Published on 27/06/2015 à 09h54 following a purchase from 19/06/2015

Purchase conforms to what I ordered, and delivered quickly. Thank you!

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Acheteur Vérifié

Published on 26/06/2015 à 16h46 following a purchase from 17/06/2015

VERY GOOD DELIVERY ON TIME

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Acheteur Vérifié

Published on 26/06/2015 à 08h24 following a purchase from 09/06/2015

I had to send several messages before getting satisfaction
delivery time abnormally long

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Acheteur Vérifié

Published on 25/06/2015 à 10h58 following a purchase from 15/06/2015

Very well done

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Acheteur Vérifié

Published on 25/06/2015 à 09h49 following a purchase from 17/06/2015

Fast shipping, a good product, really satisfied!

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Acheteur Vérifié

Published on 24/06/2015 à 14h10 following a purchase from 15/06/2015

good site

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Acheteur Vérifié

Published on 24/06/2015 à 11h35 following a purchase from 13/06/2015

Size error

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Acheteur Vérifié

Published on 23/06/2015 à 14h26 following a purchase from 12/06/2015

Good service and product quality

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Acheteur Vérifié

Published on 23/06/2015 à 10h02 following a purchase from 13/06/2015

good choice

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Acheteur Vérifié

Published on 23/06/2015 à 08h56 following a purchase from 13/06/2015

Unfinished wood, therefore rough on one of the edges of the enlarger.

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Acheteur Vérifié

Published on 21/06/2015 à 15h52 following a purchase from 10/06/2015

Nothing to say ... That said, I would have liked to receive the original Stetson box with my hat.

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Acheteur Vérifié

Published on 19/06/2015 à 23h04 following a purchase from 05/06/2015

Good

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Acheteur Vérifié

Published on 19/06/2015 à 16h59 following a purchase from 09/05/2015

Very long delay

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Acheteur Vérifié

Published on 19/06/2015 à 16h11 following a purchase from 08/06/2015

The site is very good, I hesitated to order a hat by mail but already owning a Stetson, I was tempted! and no regrets

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Acheteur Vérifié

Published on 19/06/2015 à 15h42 following a purchase from 10/06/2015

The products are well presented but lack a bit of description

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Acheteur Vérifié

Published on 19/06/2015 à 10h19 following a purchase from 05/06/2015

good

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Acheteur Vérifié

Published on 19/06/2015 à 08h03 following a purchase from 07/06/2015

Fast delivery, well-protected package, in very good condition.

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Acheteur Vérifié

Published on 08/06/2015 à 11h40 following a purchase from 24/05/2015

very clear and readable

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Acheteur Vérifié

Published on 05/06/2015 à 07h18 following a purchase from 26/05/2015

Good

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Acheteur Vérifié

Published on 03/06/2015 à 21h13 following a purchase from 23/05/2015

A real pleasure to order from them. Excellent follow-up and customer service. 2 returns due to my size error, and no exchange problems. I recommend the site. Didier D

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Acheteur Vérifié

Published on 03/06/2015 à 09h37 following a purchase from 23/05/2015

Clear and pleasant it allows for a good choice. Only a few details on the sizes of certain brands are missing (which have been too large for a few weeks)

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Acheteur Vérifié

Published on 03/06/2015 à 08h27 following a purchase from 22/05/2015

Shopping site with complete confidence. Perfect handling

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Acheteur Vérifié

Published on 29/05/2015 à 19h01 following a purchase from 02/05/2015

I would say that the site is serious, offering a wide choice of quality items at all prices.

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Acheteur Vérifié

Published on 27/05/2015 à 08h48 following a purchase from 06/05/2015

Very slow delivery, took two weeks.

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Acheteur Vérifié

Published on 26/05/2015 à 20h34 following a purchase from 18/04/2015

The delivery time is confusing

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Acheteur Vérifié

Published on 19/05/2015 à 18h56 following a purchase from 09/05/2015

well-made site, product found quickly.

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Acheteur Vérifié

Published on 13/05/2015 à 21h39 following a purchase from 30/04/2015

Very good

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Acheteur Vérifié

Published on 12/05/2015 à 07h58 following a purchase from 17/04/2015

Delay in delivery, poor tracking

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Acheteur Vérifié

Published on 02/05/2015 à 10h44 following a purchase from 15/04/2015

I compared two hat sales sites. Yours was more attractive with a fairly detailed description of the different models. This is an important criterion for me when buying by mail. I must inform you that the packaging was torn, the post must have put tape on it.

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