English 
Français A
Rating: 4 out of 5
Good site, fast and efficient delivery
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Delivery times a bit long.
Translated reviews
A
Rating: 4 out of 5
All good!
Translated reviews
A
Rating: 2 out of 5
does not respect the requested size
Translated reviews
A
Rating: 4 out of 5
Good site
Translated reviews
A
Rating: 4 out of 5
Good site in general, but be careful with the advice you give on certain products.
See appreciation below
Translated reviews
See appreciation below
A
Rating: 4 out of 5
It's a site that is quite easy to access and clear to use
Translated reviews
A
Rating: 3 out of 5
In my opinion, certain models like the sailor caps, for example, are not well cut and fit either too large or too small compared to a size that does not change for me since I am bald... One cannot spend their time on package invoices and returns. Until now, I had not had any issues with Traclet and I used to go there willingly; now I hesitate. The black sailor cap that I bought recently is quite happy to meet my ears to stop its irresistible descent towards my eyes.
Translated reviews
A
Rating: 3 out of 5
Very good when the product is in stock. Efficiency, speed, quality of packaging. However, if the product is not in stock, I doubt that the information on availability is effective, so I found myself forced to order the unavailable product in my size from a competing site
Translated reviews
A
Rating: 4 out of 5
VERY BEAUTIFUL HAT BUT UNFORTUNATELY YOU RATE IT AS ONE SIZE BUT MY LITTLE GIRL OF 4 YEARS WHEN SHE WALKS WITH THE HAT, IT DOES NOT STAY ON HER HEAD!!!!! THIS IS A SHAME!!!! I would have bought a second one but I can't since there is a problem receive my greetings JEAN LUC
Translated reviews
A
Rating: 3 out of 5
pleasant site
Translated reviews
A
Rating: 4 out of 5
I am very happy with my hats, especially since they are made in France!!
Translated reviews
A
Rating: 4 out of 5
I take away one star because the two hats ordered do not have the same real size: one of the brands is larger and this is not mentioned.
Some small cork
Translated reviews
Some small cork
A
Rating: 4 out of 5
I started a collection of caps, and I am delighted to have come across Traclet for my orders. Nothing to complain about; I am satisfied with the quality of the products offered and the service.
Translated reviews
A
Rating: 4 out of 5
Good site and easy to use
Translated reviews
A
Rating: 4 out of 5
Wide range of choices and attractive prices
Translated reviews
A
Rating: 2 out of 5
The order paid in December was sent twice but not received until the end of February. Completely torn box, poor packaging.
Translated reviews
A
Rating: 4 out of 5
Quality product.
But:
- some reeds are bent and seem fragile ...
I hope not to have breakage during use.
Translated reviews
But:
- some reeds are bent and seem fragile ...
I hope not to have breakage during use.
A
Rating: 4 out of 5
Serious, good product, original, good quality/price ratio
Translated reviews
A
Rating: 4 out of 5
One star lost due to the Chinese production of the product.
Translated reviews
A
Rating: 4 out of 5
Quite easy to find what you are looking for
Translated reviews
A
Rating: 4 out of 5
HELLO
I received my Stetson Hammond hat, but the feather was not there.. Is it an oversight?
Translated reviews
I received my Stetson Hammond hat, but the feather was not there.. Is it an oversight?
A
Rating: 4 out of 5
The site is good, but there is a delay in delivery, I think you should have informed me, which would help me to wait. Moreover, according to commercial rules, the charge should only be made when the item has been shipped, not before
Translated reviews
A
Rating: 4 out of 5
Overall good site
Translated reviews
A
Rating: 4 out of 5
Very good store, beautiful items, good quality price ratios. The time between order taking, preparation, and shipping of the package seemed a bit long to me, but this is largely compensated by the quality of the product.
Translated reviews
A
Rating: 3 out of 5
Good site
Translated reviews
A
Rating: 4 out of 5
a lot of choices, more information on the products
Translated reviews
A
Rating: 3 out of 5
good presentation
Translated reviews
A
Rating: 3 out of 5
The site is not bad
Translated reviews
A
Rating: 4 out of 5
really a lot of choices!! for reasonable prices, despite the narrowness of the measurements I adapted anyway!
Translated reviews
A
Rating: 3 out of 5
order processed quickly
very clear site
Translated reviews
very clear site
A
Rating: 4 out of 5
Well-designed site, especially the 360-degree view of the hat
Translated reviews
A
Rating: 4 out of 5
large choice
Translated reviews
A
Rating: 4 out of 5
ergonomic site and easy to use
Translated reviews
A
Rating: 4 out of 5
Good site and fast delivery!
Translated reviews
A
Rating: 4 out of 5
Very good site. It lacks photos with the hats worn
Translated reviews
A
Rating: 3 out of 5
Well-made site but it would be good to always note the country of manufacture on the product technical sheet. As a holder of several hats, I was able to compare the 'made in China' with other manufacturing origins and the difference in quality is really significant... the finish, the seams, and the shaping of the hat are rarely up to par. Too bad.
Best regards.
Translated reviews
Best regards.
A
Rating: 4 out of 5
very good
Translated reviews
A
Rating: 4 out of 5
Serious, large choice, efficient
Translated reviews
A
Rating: 4 out of 5
Clear and complete
Translated reviews