Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/12/2012
Very good, choice, presentation, seriousness and speed of delivery.
To recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2013
OK
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2012
VERY WELL MADE SITE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2013
good, timely delivery, product as described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2013
very large choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2012
It's a good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2012
Airy and well thought out site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2013
I have already answered this question but for the Hatteras caps the length of the visor is not indicated and it's difficult to visually realize, thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2013
good site, average
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2013
serious site to recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2013
Simple and practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/01/2013
I am happy to have found a hat shop site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/01/2013
A bit cluttered site but a wide choice of products, delivery times respected, I will return to this site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2012
Well, shipping method to be urgently reviewed!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2013
easy to use site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2012
a bit too condensed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2013
serious company, important choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2013
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2013
Good presentation overall on the site. Negative point: no label on the cap (too big, not the requested size) and then no origin on another shipment, label added because I had shown my surprise at its absence the first time. continuation below
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2013
serious sales site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2012
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2012
Well designed. Easy contact. Ergonomic.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2013
A good presentation of the different items and a good choice.
Prices for everyone, with good products, but unfortunately, many less good ones.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/02/2013
correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2013
very good however I did not receive the gift wrapping that I requested (and paid for)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2013
Quite complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2013
difficult to reach by phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/04/2013
Some problems with delivery (delay)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2013
Good and clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2012
To recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/03/2013
Photo not representative of the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2013
very large choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2013
Beautiful, intuitive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2012
product corresponding to the catalog presentation, very correct delivery time
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/12/2012
difficult to find the item
hat deformed upon arrival due to poorly placed dome in the package
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2012
A lot of choices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2013
Fast delivery, the product meets my expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2013
Photos sometimes a bit insufficient to get a real opinion on colors and textures. Otherwise, very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/12/2012
ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2013
good site
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