Customer reviews of Chapellerie Traclet

Correct.

Everything was perfect

I ordered 2 hats: 1 available immediately, the other available in 15 days. Not having received the first hat about a week after my order or any information, I sent an email to Traclet. I was told that their principle was to make only one shipment but, if I wished, they could send me the available hat immediately. Concerned about the preservation of our planet, I obviously chose to wait for the 2nd hat to also be available to make only one shipment. This was done within the announced deadlines and I am very satisfied. The purpose of this review is simply to advise Traclet to inform the customer, as soon as an order like mine is placed, that the delivery will be grouped. This will avoid unnecessary questioning about the fate of their order and wasting time contacting the seller. In any case, despite this small remark, I am very satisfied with the hats (2nd order) and the services of Traclet. No hard feelings.

Fast delivery
Good quality price ratio

No problem with the size change of the cap. Quick return.

Very good, item received a bit after the set deadline

Order received quickly, and in line with my expectations.
The price a bit high

Easy navigation on the site. Fast delivery. Correct packaging.

Surprised by 'waiting for restocking', but arrived on time for the gift

I knew what I wanted and found it easily

I am satisfied with the speed of delivery

Nothing to report except a bit high price for this Chinese children's hat.

The hat is of good quality. However, it is a lighter brown than in the advertising photo and the one I bought last autumn from Traclet.. I am a bit disappointed because dark brown is classier.

Product conforms to the order delivered quickly

Searching for a product a bit complicated.

I prefer, for the same price, to buy on this French site than elsewhere, but the browsing experience was not very conclusive.

Great! This is the 3rd time I order Kangol from Traclet.
Delivery times are respected, package very sturdy.
However, I give 4 stars because I notice that the quality of the Kangol berets is not the same as in my previous orders.

The choice of color was not practical: the color chart offered colors that were difficult to match with the photographs (Saint Nazaire Moko hat). I had to call the online sales service to ensure that I would receive the correct color, which fortunately was the case, and the person I spoke to was friendly, attentive, and efficient. In short, they just need to improve the presentation of the color choices for this item - (and perhaps for others)

Large selection of hats but a bit long wait due to stock shortage

Average.

Order conforms and delivery time respected!

Very good for the hat. It is magnificent. But I did not like paying for the return of the previous hat that did not fit.

Hello
I am very satisfied with the product, it corresponds to what I was looking for. I would like to point out that the package was partially opened, however the cap was not damaged.
Best regards

THE MARINE CAP HAS DEFORMED DURING TRANSPORT

Clear offer, correct product highlighting.

I am satisfied with the product I chose. I would have liked a slightly thicker fabric for the season and also to have a box in which I can store it

The manufacturing has lost a bit in quality but the price has not changed.

Very fast delivery BUT: Order of reducer bands of two types: The 3M bands are OK, but the Traclet reducers at 9.45E were replaced by cork bands at 0.35E. Well, in the end, I solved my hat problem, but I am out 18E of my pocket.

Size 59 (which is my usual size) seems too small.

Your deadlines are a bit long, but you may be working under tight constraints.

3 hats purchased, none of the sizes are really compliant

Good

Delivery was compliant and fast. The size is exactly as advertised. Quality of the leather to be verified over time...

I didn't have a scheduled delivery date, but the delay was reasonable.

I thought I was buying sailor berets and I received pom-poms. The site is misleading.

Work done as planned, return a bit long.

Traclet, the assurance of service and product quality, my purchase confirms it, satisfied!..

My opinion: Over time - I have been ordering caps for my men for a very long time and I made my first online purchase with you - I can no longer find models other than very classic ones. This is somewhat acceptable for men's products but your choice for women is far too ordinary and monotonous. You should review your purchases and look for more creative and fashionable options. I can't find the hats I buy from you.

Very good

Good