Customer reviews of Chapellerie Traclet

The quality of the ordered item is very good. The product is well finished and true to the model presented on the site. I would recommend without hesitation.

Practical and simple site, but the item was advertised as available when it was actually out of stock, and the delivery times were much longer than initially indicated.

Good quality/price

Easy to navigate site.

Had some difficulty completing the order but eventually made payment through PayPal on & March.. Once I followed up the order requesting when it would be delivered I was informed about its dispatch and all went well. But there was some delay between placing the order (7 March) and only dispatched on 29 March.

The site is very good. Navigation is very easy.

Navigation is not very simple to find a product we've already seen.
An interface to improve for more fluidity.

The product corresponds to my order. But the announced delivery time displayed (48 H) does not match reality. I had to follow up by email after 5 days for the shipment to be made.

See below

OK, no problem

Very good choice at accessible prices. Too bad shipping is not free for orders over 100 euros. Excellent quality.

Good, but many references unavailable depending on size, color, etc...

Ordered on January 27 in the smallest size possible (and yes I have a small head) so necessarily not in stock, I finally received it in mid-March. Very attentive and responsive seller, we were able to communicate via messenger (Facebook) for the follow-up of the restocking during all this waiting time. In the end, a cowhide hat, border type, straight from Australia which is just superb! Package perfectly wrapped and protected, the hat suffered no damage! Good hat shop that I recommend, you just have to be patient when ordering a small size because the standards in hats are necessarily more available than others but the site has plenty of options so you always find what you want!

Too few small size hats. I set an email alert on the Shannon model size 53 over a year ago, still no news.

Too slow to display.

Product available on the site but physically not available.

Nothing to complain about, there is a wide choice and at all prices, happy to have found what I was looking for.

Miki Breton Black Linen is 100% cotton on the label..

Hat a little too large for the intended size, but very good quality

I hesitated about the product I had just ordered, thinking it was not available, due to a price difference indicated online, but it was indeed the one I had purchased.

Satisfied customer,

My order arrived, after a product shortage, the issue is the practically non-existent communication unfortunately to indicate a date even approximately for delivery.

The cane is very good except that it has some scratches that have been filled with paint of a different appearance

Great choice of hats and especially original ones. Top

Very good

Product conforms and is nice.
Lack of information on delivery and long delays

No negative comments

It's a very nice product, only the delivered hat does not exactly match the photos of the ad for a Trilby Radcliff ref. 2428 (4 photos show a slanted straight brim at the front which is not the case here). I am even more disappointed as I have been wearing a hat of this type for 5 years.

The received item does not match the photo

good navigation

Wide choice and possibility of made in France

Delivery time too long. Customs fees CHF 25.70 extra

Cap ordered on the Traclet site. The visor is thick, which is good, but the fabric is really very thin and the color does not match what is displayed on a computer (I checked it on 3 different computers in total!)

My head circumference is 56. I took a size between 55 and 57. Just a tiny bit small.

Hello,
from ordering on the site to delivery by Colissimo, it's flawless.
The only disappointing element: the edge of the hat is not made of fabric but 'plastic'.
Best regards

Fast delivery of the order.
Cap is fine but Chinese finish...

Disappointed with the product

Item conforms

Products are often no longer available

Order well processed, good products but the package arrived completely 'exploded' and had to be repackaged by the carrier... too bad