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Rating: 4 out of 5
Fast, compliant, excellent delivery site to recommend
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
Hello, the visor is all scratched.
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Response from Chapellerie Traclet
Hello, the visor has a protective film that needs to be removed. If there are scratches on the visor, please send us a photo at [email protected]. Best regards, Traclet Sebastien
A
Rating: 3 out of 5
The one-size cap being too tight, I had to return it. I regret that the return shipping costs are the responsibility of the customer. I should have inquired beforehand.
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A
Rating: 4 out of 5
very fast delivery
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A
Rating: 4 out of 5
Correct product, but very fine cotton that may wear out in high heat
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A
Rating: 3 out of 5
Perfect delivery and tracking. Regarding the supplier, perfect, packaging and timing perfect. Regarding the product, average quality and size matching varies depending on the model for the same brand. Best regards,
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A
Rating: 4 out of 5
Everything is perfect
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A
Rating: 4 out of 5
Very quickly delivered within the announced deadlines
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A
Rating: 4 out of 5
A good hat, a working site
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A
Rating: 4 out of 5
Nothing to report. Good respect for commitments.
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A
Rating: 4 out of 5
Having chosen a Colissimo without signature, I am disappointed that a simple cap was delivered in a box too large for a standard mailbox. I had to go to the post office, which I wanted to avoid.
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A
Rating: 4 out of 5
nothing to say about the site
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A
Rating: 4 out of 5
It is a pity that you cannot modify an order as soon as it is validated. I had to make a second order due to a size error (on my part) in the first one. So I had to make a return.
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A
Rating: 4 out of 5
pleasant
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A
Rating: 3 out of 5
Color choices for each model are a bit limited, especially on the light gray tone which is a classic.
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A
Rating: 4 out of 5
Fast delivery with many choices
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
No problems. Recommended.
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A
Rating: 4 out of 5
very good choice of items for both men and women
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A
Rating: 4 out of 5
The quality is there, this is my fourth purchase and I am generally satisfied.
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A
Rating: 4 out of 5
Simple and serious site, there is a lot of choice and especially small sizes for men and women, great and of good quality. I recommend this site.
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A
Rating: 4 out of 5
Very wide choice of items, good quality and easy to visit site.
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A
Rating: 4 out of 5
Satisfactory order and delivery. Item a bit expensive nonetheless.
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A
Rating: 4 out of 5
I found a difference between the measurement of my head and that of the beret... it was too big.
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A
Rating: 4 out of 5
Delivery was delayed due to the Covid context, however I am satisfied with the quality of the delivered product.
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A
Rating: 3 out of 5
The ordering site is not simple, it is not intuitive and generates errors. If there is an error, the solution provided is not very customer-friendly compared to other online sites that do not charge for shipping twice.
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
Fast delivery and product as described.
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A
Rating: 4 out of 5
Fast delivery, item as described and very good packaging.
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A
Rating: 4 out of 5
Everything is precise.
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A
Rating: 4 out of 5
The note on the delivery.
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A
Rating: 3 out of 5
A month of waiting to receive my order, which can be explained by the COVID period that extends delivery times. But zero communication, and information obtained with difficulty. It's a shame. In the end, the two caps are very nice although one of them is too small. Even though the same size was ordered and received.
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A
Rating: 4 out of 5
Everything was fine...
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Fast delivery.
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A
Rating: 4 out of 5
A lot of choice, and good quality.
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A
Rating: 4 out of 5
Hat a bit tight for the size at the beginning of wearing but is quickly forgotten given its flexibility and the softness of the material; which means it surprisingly does not mark the forehead.
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A
Rating: 4 out of 5
Order as described.
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
good
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