Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Thierry V.

Published on 17/01/2025 à 10h36 following a purchase from 12/01/2025

Very good product. Careful and fast delivery.

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Ralph G.

Published on 17/01/2025 à 09h49 following a purchase from 12/01/2025

From ordering to delivery, everything was perfect. The two caps received met my expectations. I will come back!

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Jean Charles M.

Published on 17/01/2025 à 09h33 following a purchase from 10/01/2025

Beautiful product quality and fast delivery! I immediately recommended another cap and... a hat soon.. Very good site!

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Lysiane B.

Published on 17/01/2025 à 07h26 following a purchase from 11/01/2025

Very careful shipping. High quality product. Hats off!

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Pierre C.

Published on 17/01/2025 à 06h15 following a purchase from 10/01/2025

Very good

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Serge M.

Published on 17/01/2025 à 00h44 following a purchase from 11/01/2025

Good

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Pierre P.

Published on 16/01/2025 à 23h16 following a purchase from 12/01/2025

Cap conforms to my expectations and top delivery.

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Hubert T.

Published on 16/01/2025 à 22h53 following a purchase from 12/01/2025

Navigation sometimes difficult, especially regarding availability. Impeccable customer service.

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Riny D.

Published on 16/01/2025 à 22h44 following a purchase from 12/01/2025

Very happy to have found the Traclet site, as I am very satisfied with my purchase, product quality, communications, and delivery.

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Laurence T.

Published on 16/01/2025 à 21h42 following a purchase from 11/01/2025

Very happy with my purchase. Serious and fast site.

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Bertrand B.

Published on 16/01/2025 à 21h34 following a purchase from 11/01/2025

Quality, service, and price, I am delighted with my purchases.

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Dean E.

Published on 16/01/2025 à 21h32 following a purchase from 09/01/2025

It's beautiful

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Rachel P.

Published on 16/01/2025 à 20h58 following a purchase from 12/01/2025

Fast delivery, impeccable packaging, and beautiful quality product. I recommend!

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Pascal-Philippe S.

Published on 16/01/2025 à 20h34 following a purchase from 12/01/2025

Very good, fast delivery

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Marc-Henri G.

Published on 16/01/2025 à 19h54 following a purchase from 11/01/2025

Wide choice of hats, fast delivery

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Christophe B.

Published on 16/01/2025 à 19h54 following a purchase from 11/01/2025

As a loyal cap wearer, I love this model, it perfectly matches the description, thank you.

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Jacques-Henri D.

Published on 16/01/2025 à 14h15 following a purchase from 06/01/2025

Always quality.

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Luc L.

Published on 16/01/2025 à 09h07 following a purchase from 06/01/2025

a bit complicated but everything went well

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Guillaume R.

Published on 15/01/2025 à 21h07 following a purchase from 08/01/2025

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Ghizlaine T.

Published on 15/01/2025 à 20h41 following a purchase from 05/01/2025

Everything was perfect

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Veronique S.

Published on 15/01/2025 à 16h44 following a purchase from 13/12/2024

The cap is superb but my husband regrets the caps that had a fabric band, as he finds that the synthetic band is not very pleasant. Otherwise, perfect!

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Isabelle G.

Published on 15/01/2025 à 15h52 following a purchase from 10/01/2025

Very fast shipping, order confirmed.

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Boualem C.

Published on 15/01/2025 à 10h22 following a purchase from 21/12/2024

Despite the endless forms to fill out at Colissimo, still no code and still no gift! Thank you for taking action. Best regards

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Didier L.

Published on 14/01/2025 à 23h20 following a purchase from 09/01/2025

Fast service

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Géraldine P.

Published on 14/01/2025 à 22h14 following a purchase from 07/01/2025

Order received very quickly and item of very good quality, in line with my expectations and the description. I am very happy!

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Jayy M.

Published on 14/01/2025 à 17h12 following a purchase from 02/01/2025

The item matches the photo, seems a bit large for a 60 but otherwise great

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Ernest J.

Published on 14/01/2025 à 12h00 following a purchase from 07/01/2025

Huge selection, fast delivery

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Fabrice D.

Published on 14/01/2025 à 09h46 following a purchase from 24/12/2024

Fast shipping, but misleading item title

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Response from Chapellerie Traclet Published on 14/01/2025

Hello
Please excuse us if there is an issue with the information.
Can you tell us what the issue is with this cap?
Remaining at your disposal
Best regards
Traclet Sébastien

Brigitte M.

Published on 14/01/2025 à 05h01 following a purchase from 07/01/2025

Satisfactory order!

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Jean Yves M.

Published on 13/01/2025 à 23h23 following a purchase from 10/01/2025

Good evening.... Order received on time as indicated.. product received perfectly packaged and protected... product quality impeccable in line with my expectations... I will not hesitate to contact you for other purchases... Thank you..

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Christian C.

Published on 13/01/2025 à 21h18 following a purchase from 09/01/2025

Very good quality, size respected

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Karima J.

Published on 13/01/2025 à 20h47 following a purchase from 10/01/2025

For a first order, the delivery was very fast. I will come back to you and I will recommend it to my friends

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Karl V.

Published on 13/01/2025 à 15h46 following a purchase from 05/01/2025

everything is fine

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Isabelle C.

Published on 13/01/2025 à 12h14 following a purchase from 07/12/2024

Clear and complete site

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Jean-Louis V.

Published on 13/01/2025 à 07h40 following a purchase from 05/01/2025

Good welcome

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Yves L.

Published on 13/01/2025 à 01h06 following a purchase from 08/01/2025

Nothing to report

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Djibrilou D.

Published on 13/01/2025 à 00h30 following a purchase from 09/01/2025

I am extremely satisfied, the product suits me perfectly, fast and efficient, thank you very much

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Guillaume D.

Published on 12/01/2025 à 17h22 following a purchase from 07/01/2025

Cap is perfect, and delivery was perfect! Great

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Philippe L.

Published on 12/01/2025 à 15h34 following a purchase from 23/12/2024

Superb quality and in line with the description

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Marie-France A.

Published on 12/01/2025 à 15h10 following a purchase from 07/01/2025

no problem. product as described arrived on time.

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