Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

Reset filters
J
Johnny W.
Rating: 5 out of 5
following a purchase from 30/12/2024
HIGHLY RECOMMENDED - Excellent service and products!
Translated reviews
F
Fabrice H.
Rating: 5 out of 5
following a purchase from 02/01/2025
Very good service and very serious in all procedures
Translated reviews
C
Cyril P.
Rating: 5 out of 5
following a purchase from 29/12/2024
I was happy to find fur hats that keep warm in winter and to have found my happiness
Translated reviews
E
Emile-Daniël D.
Rating: 5 out of 5
following a purchase from 02/01/2025
Wide assortment, excellent quality top website
Translated reviews
S
Sebastien R.
Rating: 5 out of 5
following a purchase from 02/01/2025
3rd order with Traclet and always satisfied
Translated reviews
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 02/01/2025
Nothing to complain about, always a pleasure to order from you
Translated reviews
P
Pascal L.
Rating: 5 out of 5
following a purchase from 31/12/2024
Perfect transaction!
Translated reviews
A
Antoine R.
Rating: 3 out of 5
following a purchase from 16/12/2024
No idea, still nothing received...
Translated reviews
H
Huguette G.
Rating: 5 out of 5
following a purchase from 31/12/2024
Perfect for the next order!
Translated reviews
P
Philippe M.
Rating: 5 out of 5
following a purchase from 12/12/2024
Proud to be a customer at TRACLET, a product made in France (a real one) and of quality
An impeccable and responsive customer service
Buying French is vital for us and our beautiful blue planet
Translated reviews
N
Nicole B.
Rating: 5 out of 5
following a purchase from 01/01/2025
Very good quality always for a perfectly reasonable price
Translated reviews
P
Pierre D.
Rating: 5 out of 5
following a purchase from 28/12/2024
Perfect: choice, efficiency, speed, beautiful quality!
Translated reviews
J
Jonathan P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very well spent super product
Translated reviews
C
Celestino C.
Rating: 5 out of 5
following a purchase from 29/12/2024
Very well
...
Translated reviews
P
Patrick L.
Rating: 5 out of 5
following a purchase from 01/01/2025
Fast shipping, quality item, I recommend
Translated reviews
N
Nordine T.
Rating: 5 out of 5
following a purchase from 01/01/2025
Good quality I recommend
Translated reviews
C
Corinne R.
Rating: 5 out of 5
following a purchase from 24/12/2024
Very easy to locate.
Translated reviews
N
Nathalie R.
Rating: 5 out of 5
following a purchase from 28/12/2024
Beautiful quality and fast shipping.
Translated reviews
L
Laurence L.
Rating: 5 out of 5
following a purchase from 29/12/2024
Perfect
Translated reviews
D
Daniel G.
Rating: 5 out of 5
following a purchase from 28/12/2024
Satisfied in every way.
Translated reviews
P
Paz V.
Rating: 5 out of 5
following a purchase from 28/12/2024
Perfect
Translated reviews
F
Francois P.
Rating: 3 out of 5
following a purchase from 23/12/2024
Moderately satisfied. I wear size 56, I have a hat size 57. It floats when I shake my head. The same one bought from one of your competitors is thicker and is the requested size.
Translated reviews
C
Chantal K.
Rating: 5 out of 5
following a purchase from 28/12/2024
Items conform to my expectations
Translated reviews
G
Goigoux C.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect! A happy man is going to sleep with his new cap. Thank you
Translated reviews
J
John H.
Rating: 5 out of 5
following a purchase from 30/12/2024
Very good service and fast delivery
Translated reviews
M
Marcel C.
Rating: 5 out of 5
following a purchase from 28/12/2024
Excellent.
Translated reviews
C
Claude G.
Rating: 5 out of 5
following a purchase from 26/12/2024
Perfect, well received, the quality is up to par. Thank you
Translated reviews
C
Christophe G.
Rating: 5 out of 5
following a purchase from 26/12/2024
Magnificent orange hat with white reflections of very good quality and made in France. Very careful and fast delivery.
Translated reviews
C
Christelle P.
Rating: 5 out of 5
following a purchase from 26/12/2024
Beautiful products with fast and careful delivery
Translated reviews
X
Xavier C.
Rating: 5 out of 5
following a purchase from 30/12/2024
Ordered on 30/12, received on 02/01: perfect.
Quality packaging.
A beautiful hat: material, color, finish. It's the least considering the price.
One flaw: size is large despite the store's indication.
Take the size below without hesitation.
Translated reviews
G
Garcia J.
Rating: 5 out of 5
following a purchase from 29/12/2024
MANY ITEMS ARE OUT OF STOCK THERE IS NO POSSIBILITY TO CHOOSE THE COLOR OF THE HAT it is not possible to contact an advisor by phone
Translated reviews
H
Herve W.
Rating: 5 out of 5
following a purchase from 29/12/2024
Rass
Translated reviews
J
Jean-Marie G.
Rating: 5 out of 5
following a purchase from 28/12/2024
Excellent products and speed of preparation and delivery
Translated reviews
F
Fabienne B.
Rating: 5 out of 5
following a purchase from 29/12/2024
Perfect service, very large selection, very fast product reception and impeccably packaged.
Translated reviews
J
Julien D.
Rating: 5 out of 5
following a purchase from 23/12/2024
Sale and PERFECT Article and thank you for the pen slipped into the package. A small gesture that is rare and pleasing.
I recommend Chapellerie-traclet
Translated reviews
F
Francoise R.
Rating: 5 out of 5
following a purchase from 25/12/2024
Very beautiful original and elegant hat at an affordable price.
Translated reviews
E
Elsa D.
Rating: 3 out of 5
following a purchase from 22/11/2024
Order tracking is not optimal
Translated reviews
V
Vincent B.
Rating: 5 out of 5
following a purchase from 25/12/2024
Also a large selection of accessories and maintenance.
Easy navigation on the site.
Secure payment.
Translated reviews
S
Sylvester O.
Rating: 5 out of 5
following a purchase from 24/12/2024
Beautiful caps at affordable prices. Good and fast delivery.
Translated reviews
C
Christophe G.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very good
Translated reviews
We use cookies for audience measurement and improving user experience.