English 
Français R
Rating: 3 out of 5
Deadline respected.
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
Ultra fast delivery. Responses to questions without delay. Easy adaptation to requests and product exchanges. Remarkable!
Translated reviews
P
Rating: 5 out of 5
Perfect
Translated reviews
F
Rating: 5 out of 5
The Basque beret meets my expectations...
Product quality and the size is perfect
I recommend
Translated reviews
Product quality and the size is perfect
I recommend
G
Rating: 5 out of 5
Hello, perfect very good quality
Translated reviews
C
Rating: 5 out of 5
Fast shipping, beautiful caps (the first discovered in store) those I ordered on the site did not disappoint me, reasonable shipping costs thank you
Translated reviews
B
Rating: 5 out of 5
Good
Translated reviews
O
Rating: 5 out of 5
The order was processed quickly, the items were packaged with care and the delivery was very fast!!! Nothing to add, it's perfect!!!
Translated reviews
J
Rating: 5 out of 5
Navigation on the site is not spontaneous, but quite usable. The delivery is very satisfactory. The delivered product is exactly what I expected.
Translated reviews
C
Rating: 5 out of 5
Good product.
Translated reviews
J
Rating: 5 out of 5
Everything was perfect.
Translated reviews
M
Rating: 5 out of 5
I really like Traclet for its seriousness
Translated reviews
S
Rating: 5 out of 5
Very good site
Translated reviews
M
Rating: 5 out of 5
Very clear site,
Super fast delivery.
Perfect!
Translated reviews
Super fast delivery.
Perfect!
E
Rating: 5 out of 5
Excellent, compliant products, ultra-fast delivery, congratulations.
Translated reviews
D
Rating: 5 out of 5
It's compliant
Translated reviews
R
Rating: 5 out of 5
Hello, preparation error resolved within the day, 2 days later, I received the correct cap. Kudos for the responsiveness and handling of the small problem. Merchant to recommend, as well as the quality of the product (real Irish craftsmanship) in 100% wool. Very friendly contact.
Translated reviews
G
Rating: 5 out of 5
A gift for my partner. Beautiful item, very British tweed fabric as requested. Excellent quality and finish. I recommend.
Translated reviews
J
Rating: 5 out of 5
Easy navigation on the site and quick access to different models
Translated reviews
L
Rating: 5 out of 5
Good
Translated reviews
C
Rating: 5 out of 5
Easy to use site
Translated reviews
S
Rating: 5 out of 5
Compliant item and fast shipping with adequate packaging, perfect!
Translated reviews
P
Rating: 5 out of 5
Easy order, clear site and fast delivery of a quality item
Translated reviews
J
Rating: 5 out of 5
I dreamed of a hat that would give me crazy class, a leather hat, with unturned edges. I wondered if I should take a size up or down... By email, customer service was remarkable and kind to me. We exchanged almost eight messages for an order that I am, in the end, more than satisfied with. Today, I have the honor of wearing a big Stetson on my head... The best! A big thank you to the team. I highly recommend, and even if my words may seem exaggerated, order and you will see for yourselves. Believe me!
Translated reviews
B
Rating: 5 out of 5
Nothing to report. Very good
Translated reviews
J
Rating: 5 out of 5
Nothing to report, compliant with the order, well packaged
Translated reviews
S
Rating: 3 out of 5
Disappointed by the quality
Translated reviews
L
Rating: 5 out of 5
Speed. Promise kept.
Translated reviews
J
Rating: 5 out of 5
Quality products, fast shipping.
Lots of choices in the catalog.
Translated reviews
Lots of choices in the catalog.
P
Rating: 5 out of 5
Perfect
Translated reviews
D
Rating: 5 out of 5
Very good, nothing to say from the order to the delivery
Translated reviews
J
Rating: 3 out of 5
I regret that the chapka is not made in France by your workshop
Translated reviews
L
Rating: 5 out of 5
Satisfied with the hat and its delivery. Disappointed with the number of emails received when I only need to know 3 things: (1 and 2) that my order has been taken into account and at the same time receive the invoice, (3) that the order has arrived.
Translated reviews
E
Rating: 5 out of 5
This is the second time I order from this site and I am still very satisfied with the choice and the quality of the selected products.
Translated reviews
R
Rating: 5 out of 5
Following a purchase, one of the hats was too similar to one I already had. I contacted customer service who immediately issued a return slip and I was able to return my item without any problem and get another size for another one. Top!
Translated reviews
C
Rating: 5 out of 5
Very serious company. This is my second purchase and I am still very satisfied with the quality of the product and the speed of shipping. Plus, very efficient on the phone.
Translated reviews
H
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
C
Rating: 5 out of 5
Nothing to complain about, TOP!!!
Translated reviews
F
Rating: 5 out of 5
Very nice hats, fast and careful shipping, a return processed at lightning speed and a site that makes you want to wear lots of hats, hats off!
Translated reviews
J
Rating: 5 out of 5
Fast and in accordance with the order, very good merchandise;
Translated reviews