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Français J
Rating: 5 out of 5
Very satisfied. Good product and fast delivery. I will recommend
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
Great clarity allowing for an informed choice
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J
Rating: 5 out of 5
Easy order, clear, pleasant site, fast delivery.
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D
Rating: 5 out of 5
I am satisfied with the site, and I find what I need there.
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C
Rating: 5 out of 5
A bit delayed shipment but reliable! The package was well protected inside. Good communication, I recommend!
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B
Rating: 5 out of 5
I am absolutely enchanted by the excellent service and kindness of the whole team at Mr. Traclet.
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J
Rating: 5 out of 5
Very good.
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B
Rating: 5 out of 5
Everything perfect, as usual!
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P
Rating: 5 out of 5
The site offers very high quality items. The order is very easy. The processing is quick and the shipping is done within the indicated time.
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P
Rating: 5 out of 5
A preliminary information request received a very partial response. Otherwise, impeccable service.
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P
Rating: 5 out of 5
A very nice hat seen during a hike in Wales:
Tilley Traveller LTM6 AIRFLO
Order and delivery impeccable!
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Tilley Traveller LTM6 AIRFLO
Order and delivery impeccable!
C
Rating: 5 out of 5
everything corresponds both to the order and the delivery
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M
Rating: 5 out of 5
A site easy to navigate
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H
Rating: 5 out of 5
Pretty hat exactly what I ordered. Very good
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C
Rating: 5 out of 5
Missing felt wedges to adjust the size on the canvas hat. For the more rigid polyester hat, this is not necessary.
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S
Rating: 5 out of 5
Very well designed site.
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O
Rating: 5 out of 5
Professional and responsive. The feathers of the hat were not present in the box and after contact they were sent to me by email the next day.
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P
Rating: 5 out of 5
Order shipped very quickly, delivery without problems. Impeccable. I am completely satisfied.
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S
Rating: 3 out of 5
Perfect delivery. The product a bit disappointing. Closer to a costume than expected.
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R
Rating: 5 out of 5
Purchase and delivery without any difficulty
Perfect site, which I recommend
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Perfect site, which I recommend
G
Rating: 5 out of 5
Everything
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F
Rating: 5 out of 5
you can find absolutely everything!!
very wide choice.
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very wide choice.
S
Rating: 5 out of 5
Excellent quality beret at a competitive price and delivered quickly. Bravo!
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C
Rating: 5 out of 5
Varied collection. Item corresponds to the description, well packaged and received quickly.
Small problem with the credit card order but quickly resolved by the perfect and quick responsiveness of the site manager.
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Small problem with the credit card order but quickly resolved by the perfect and quick responsiveness of the site manager.
C
Rating: 3 out of 5
Price and quality of the panama correct, except the name is placed on the ribbon outside while I thought the personalization was inside. Too bad. And the ribbon is neither sewn nor glued, it is not nice at all.
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V
Rating: 5 out of 5
Great
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S
Rating: 5 out of 5
Fast shipping, top packaging and a nice surprise upon receipt: very good quality product!
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P
Rating: 5 out of 5
Easy navigation on the site
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J
Rating: 5 out of 5
Impeccable service, I recommend.
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G
Rating: 5 out of 5
Very nice hat.
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A
Rating: 5 out of 5
Fast shipping, product conforms to the description. (The little goodies included in the box)
A first purchase that will not be the last!
Serious site.
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A first purchase that will not be the last!
Serious site.
L
Rating: 5 out of 5
Very nice item well packaged and without shock, fast delivery
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M
Rating: 5 out of 5
Excellent: The online contact, the efficiency of the responses to questions, the speed of order execution.
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P
Rating: 5 out of 5
Top site and seller
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M
Rating: 5 out of 5
Your site is a beautiful discovery. It's hard to find a hat that suits you when you have a "big head". Nice hat, to be seen in use during our next trip to Senegal.
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J
Rating: 5 out of 5
Very nice hat!
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A
Rating: 5 out of 5
Beautiful hat as described - Size as expected - Superb
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C
Rating: 3 out of 5
Nothing to report.
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L
Rating: 5 out of 5
The product meets my expectations. Delivery on time and package arrived in perfect condition.
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S
Rating: 5 out of 5
Very good. Delivery on the scheduled date and careful packaging of the hat.
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