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Rating: 5 out of 5
Very good product
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
Easy and fast.
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T
Rating: 5 out of 5
Hat of exceptional quality delivered very quickly! I recommend.
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H
Rating: 5 out of 5
Aaaaa
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A
Rating: 5 out of 5
Reactive and impeccable
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M
Rating: 3 out of 5
The delivery time is not respected (3-4 weeks). The order was only delivered after more than 6 weeks of waiting. Moreover, Traclet could have sent me a message warning me that the delay would be extended. The site only reacted after my complaint after more than 4 weeks of waiting.
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C
Rating: 5 out of 5
Delivery on time, impeccable condition of the order.
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S
Rating: 5 out of 5
everything went perfectly, the quality of the cap is perfect and delivery very fast
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A
Rating: 5 out of 5
Very well produced quality
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K
Rating: 3 out of 5
Fast delivery
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I
Rating: 5 out of 5
Great hat
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B
Rating: 5 out of 5
I order once or twice a year on this site and in hindsight I appreciate the difference in the durability of the products especially after cleaning.
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C
Rating: 5 out of 5
Everything is perfect
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S
Rating: 5 out of 5
There is a choice, and the descriptions match the product.
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M
Rating: 5 out of 5
Beautiful product at an affordable price. Super fast delivery. I recommend.
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E
Rating: 2 out of 5
I am not satisfied with the quality of one of the hats, and given the delivery delay issues (10 days in colissimo!), I will try to redo the seams myself.
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Response from Chapellerie Traclet
Hello
Please excuse us for this colissimo delay independent of our will.
What is the issue encountered with the straw hat?
You can send us a photo at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us for this colissimo delay independent of our will.
What is the issue encountered with the straw hat?
You can send us a photo at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
G
Rating: 5 out of 5
Maginot beret that will go perfectly with my 1940 outfit. Fast delivery nothing to complain about. It's perfect I recommend you. Thank you.
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J
Rating: 5 out of 5
Item conforms to the description and ultra-fast delivery.
I recommend
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I recommend
R
Rating: 5 out of 5
very beautiful hat I am satisfied with everything
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V
Rating: 5 out of 5
Finally .. a solid and elegant hat box that will be perfect for a gift.. fast delivery
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D
Rating: 5 out of 5
Very solid packaging and very correct site
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M
Rating: 5 out of 5
thank you the hat meets my expectations. no need to move. and received within a correct timeframe. see you soon for a new one.
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M
Rating: 5 out of 5
Very satisfied.
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N
Rating: 5 out of 5
Perfect order, extremely well packaged and fast delivery
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S
Rating: 5 out of 5
very professional and very good value for money
Thank you
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Thank you
C
Rating: 5 out of 5
Quality product, conforms to the description on the site
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N
Rating: 5 out of 5
Good navigation on the site. Good delivery. The item corresponds well to my request.
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P
Rating: 5 out of 5
very good, fast, efficient
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J
Rating: 5 out of 5
Super great perfect for everything
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D
Rating: 5 out of 5
Super, quality and speed.
Top
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Top
B
Rating: 5 out of 5
Very practical site
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A
Rating: 5 out of 5
Very satisfied
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M
Rating: 5 out of 5
Very good service shipped to the UK without problems. Very good service shipped to UK without problems.
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C
Rating: 5 out of 5
available by phone for information, it has no price and it's rare today.
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G
Rating: 5 out of 5
Easy site, very fast delivery and the quality of the hat meets expectations
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P
Rating: 5 out of 5
Fast and careful shipping
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M
Rating: 5 out of 5
VERY GOOD
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M
Rating: 5 out of 5
Quite fast
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E
Rating: 3 out of 5
The strap that allows you to reduce the head size does not work, it does not hook, and many pieces of straw stick out.
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M
Rating: 5 out of 5
Clear site, with well-chosen sections.
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