Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2024
Some difficulties with online ordering, everything was sorted out by phone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Very satisfying
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2024
I have never been disappointed in over 15 years; fast service, quality products; perfect in every way as far as I'm concerned...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2024
The site is very clear, I immediately found the item I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2024
Fast shipping, perfect packaging, everything exactly as advertised, I will recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Item conforms to the description on the site.
Delighted with this purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2024
Quickly dispatched and well-protected product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2024
Excellent site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Top quality, fast delivery, nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2024
Delivery OK and a 20% discount on the purchased product. I am therefore completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2024
Clear site and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
No problem on the site to buy a product, I am satisfied with this order. My hat with neck protection suits me very well. The company is very reliable, I recommend it to you.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/03/2024
Too big, not the right size to return.
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Response from Chapellerie Traclet
Hello, please excuse us if we made a mistake. Please send us a photo of the item to [email protected], and we will proceed with the exchange for the ordered size. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/04/2024
average quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2024
Excellent seller, easy-to-navigate site, lots of choices, product quality, fast and impeccable delivery. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2024
I ordered two captain-style cotton sailor caps, adjustable at the back. Given the price and the photo, I was afraid they would be a bit cheap, but they are beautiful! They hold well, are silky, and we can take very nice photos with our hands on the helm of our cabin on the water in Corrèze!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2024
Order placed late at night, zero stock not seen... no other confirmation received other than the payment acceptance... ultra-responsive email reply from Traclet regarding delivery time... received, super product, precise size info... everything perfect, thank you...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2024
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2024
It's impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
Hello,
Very happy with the order!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2024
Nothing to report, super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
Very satisfied with the clarity of the site, the speed of delivery, and the product received. The cap is really very nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2024
Good products, impeccable service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
Good quality hat and very contemporary
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2024
Very good.
Thank you
R2
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2024
Excellent brands. Reliability, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
Very nice item
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2024
serious fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2024
Bravo, excellent, magnificent cap, I will remain a customer for the next 77 years :-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2024
Delivered as expected. Compliant with the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2024
Very clear site, wide selection of hats of all kinds.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2024
It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
I have already bought, I am very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2024
I was able to chat via message with their services before making my purchase decision. They have always been good advice, very responsive, and very friendly. The ordered Indian hat arrived well packaged and... superb. I recommend this company without reservation...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2024
Everything went very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2024
Clear, readable with a nice range of hats.
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