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Rating: 5 out of 5
Good quality, fast delivery
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
dryhnidgy fguyndfu
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A
Rating: 5 out of 5
Very fast shipping, well-packaged parcel
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A
Rating: 3 out of 5
Head circumference not indicated in simple reading and no possibility to search by size.
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A
Rating: 5 out of 5
The product matches what is displayed and seems to be of good quality. To see with time
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A
Rating: 5 out of 5
Great for father-in-law who will keep his head warm
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A
Rating: 5 out of 5
Order placed Wednesday evening and received Saturday
Super fast
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Super fast
A
Rating: 3 out of 5
Polar caps with an outdated look. I am disappointed. If I had seen them in real life and tried them on in a store, I would not have bought them.
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A
Rating: 5 out of 5
Good quality of the product and fast delivery thank you
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A
Rating: 5 out of 5
Fast shipping. Good quality cap.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good choice
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A
Rating: 5 out of 5
Nothing to complain about, Very happy with my purchase! Super quality and true to the description, received very quickly with careful packaging.
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A
Rating: 5 out of 5
All good.
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A
Rating: 5 out of 5
Fast delivery. Good products
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A
Rating: 5 out of 5
All good... Item as described and fast delivery.
Thank you for your professionalism.
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Thank you for your professionalism.
A
Rating: 5 out of 5
Our order took longer because they didn't have the size available but we are satisfied with their professionalism.
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A
Rating: 5 out of 5
beautiful quality
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A
Rating: 2 out of 5
The delivered hat does not match the one ordered, nothing to say about the transport.
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Response from Chapellerie Traclet
Hello
Please excuse us for this error. Thank you for sending us a photo of the received model at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
Please excuse us for this error. Thank you for sending us a photo of the received model at [email protected]
Remaining at your disposal
Best regards
Traclet Sébastien
A
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Satisfied with the product delivery as promised
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A
Rating: 5 out of 5
Very good.
Efficient customer service that responds quickly to questions.
Products very well packaged.
Respect for delivery times which are fast.
I recommend
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Efficient customer service that responds quickly to questions.
Products very well packaged.
Respect for delivery times which are fast.
I recommend
A
Rating: 3 out of 5
Order placed just before Christmas, paid at the time of ordering of course, debited immediately and then no news regarding the delay. It would be wise for Traclet to maintain contact with the customer so that they know where things stand. This would prevent the customer from calling the site to get an updated delay. Apparently, there is no stock. The product received is however compliant with the order.
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A
Rating: 5 out of 5
Superb hat
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A
Rating: 5 out of 5
Well-stocked site, reactive and efficient. Highly recommend.
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A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
EXCELLENT ITEM
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A
Rating: 5 out of 5
Large choice at all prices, quality products, fast and careful shipping.
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A
Rating: 5 out of 5
fast and compliant
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A
Rating: 5 out of 5
qualitative article and fast shipping
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A
Rating: 5 out of 5
Very well made site, easy to select a type of product by size, color, price, gender, season etc... which allowed me to find very quickly what I was looking for.
Ultra fast delivery and very good packaging. Thank you Tracte :)
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Ultra fast delivery and very good packaging. Thank you Tracte :)
A
Rating: 5 out of 5
Product conforms to its description.
Easy order, fast delivery
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Easy order, fast delivery
A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Quality cap that meets our expectations. Fast delivery
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A
Rating: 5 out of 5
Fast delivery. Item conforms to the description and well packaged. A reliable site to recommend.
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A
Rating: 5 out of 5
I am very satisfied with the order, the navigation on the site, and the speed of delivery. I recommend.
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A
Rating: 5 out of 5
I appreciate finding brand items in large sizes.
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A
Rating: 5 out of 5
Very nice Stetson cap. Perfect size
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A
Rating: 5 out of 5
Very beautiful hats. Fast shipping. I highly recommend!!!
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A
Rating: 5 out of 5
Fast delivery, product conforms
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