Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Always very good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2023
EXCELLENT ITEM
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Well-designed site. Good idea to provide information regarding head measurements. Good quality product and aesthetically pleasing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Very happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2023
Product perfectly compliant and delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
Order in line with my expectations. Delivery made on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2023
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2023
Product providing complete satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Fast delivery, good quality, affordable prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2023
nothing to report, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
Third order and still just as fast. The quality of the products too!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2023
Completely satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Very beautiful product, in REAL white rabbit fur! I recommend it for its quality, warmth, and comfort.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2023
Perfectly compliant with my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Very happy with my order, everything is well packaged, a site to recommend
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/10/2023
I have been waiting for my order for more than a month
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Response from Chapellerie Traclet
Hello
According to the tracking below
Customs fees remain to be settled.
Here is the link
https://www.laposte.fr/outils/suivre-vos-envois?code=7Q08808836210
Remaining at your disposal
Best regards
Traclet Sébastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Second purchase, still very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/10/2023
Serious shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2023
site and order tracking, close to perfect; what more could you ask for?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Fast shipping, an impeccable beret, great gear made in France, which is a plus. All VPI sites should follow this example.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2023
You are the best, the order arrived on time, the hat is of very good quality, customer service responds quickly on the phone and is very professional, well done, don't change.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Perfect advice, very fast and careful shipping. Very high-quality cap!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
Interesting and quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
Perfect, reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
Very fast order and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2023
The order completely meets my expectations.
Very fast delivery.
I will definitely order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
Fast, good size, I'm equipped for this winter. Thanks to the Traclet house.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/10/2023
I exclusively order from the chapellerie-traclet site. Very serious site and very good quality items. I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
I am very happy with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Perfect in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2023
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Perfect quality
I recommend this purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
Fast delivery
Product conforms and well made
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2023
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2023
I know the Traclet house well. Very satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2023
Pre-sale advice and fast delivery in a nice package. Very good site with a large selection and beautiful brands.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2023
the answer is in the stars!
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