Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
I am impressed by the hat and satisfied with the speed of shipping to the UK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
Everything was perfect like the last order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2023
Excellent:
Speed
Packaging
Quality of items.
GD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2023
Very clear and documented site. High quality supply. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
perfect, but luckily it wasn't raining.
the package found thrown over the fence!.
However, the ordered items are perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Very nice item I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
I give 5 but there was a small hiccup, I was supposed to receive an email to notify me of the availability of an item, which was not done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2023
received on time.
Good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2023
Superb site, nice and intuitive; on the phone to the store, a lovely saleswoman is at your service with relevant advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Easy to navigate website. The service was impeccable with items arriving within 48 hours.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Easy order, and delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
Quality, seriousness and speed of shipping.
Good description: size, color, model and material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Fast and well-protected delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Satisfied with my order, corresponds well to my order, ease of the site, speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Very nice hat that I received very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Perfect, fast delivery and cap exactly matching my expectations!
Nice quality, I recommend,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2023
Product conforms, delivery time respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Clear and easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
The delivery is perfect in a rigid packaging, the cap carefully packed, I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2023
Navigation quite clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2023
Items conform, fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/03/2023
Two months to be delivered and no communication about this status until I wrote a message. No commercial gesture. Very unfortunate because the products are good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2023
Good site, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
Nothing to complain about everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
Very well done package and no delivery problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2023
Perfect fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2023
Announced for Saturday the 27th but distribution on Saturday!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2023
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2023
Hats of good quality. Solid and protective packaging, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2023
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2023
Fast delivery, product completely conforms to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2023
Easy order. Interesting site to visit. Happy to discover your shop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2023
Perfect product
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/05/2023
Somewhat satisfied. Delivery times were long (no information regarding waiting time), and delivery was postponed without reason even though I had taken the day off expressly. Finally, I had to pay fees for delivery (13 euros import fees), fees that are not clearly stated when purchasing even though I am already paying delivery fees.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2023
Ultra-fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2023
Quality cap, good cotton, neat seams - fast shipping service = very good quality/price ratio so I bought 6 colors of the same model
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