English 
Français A
Rating: 5 out of 5
Very very we are very satisfied with our purchases.
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Good description of the hat
Translated reviews
A
Rating: 2 out of 5
The cap is too small .. I need a 57 instead of a 56. And I can't reach anyone..??
Translated reviews
Response from Chapellerie Traclet
Hello
It is certainly possible to make an exchange, here is the procedure to do it directly on the site
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Otherwise, we can be reached at 0477714058.
There is an answering machine if we are already with clients.
Remaining at your disposal
Best regards
Traclet Sebastien
It is certainly possible to make an exchange, here is the procedure to do it directly on the site
https://www.chapellerie-traclet.com/fr/content/21-demande-de-retour-chapeau
Otherwise, we can be reached at 0477714058.
There is an answering machine if we are already with clients.
Remaining at your disposal
Best regards
Traclet Sebastien
A
Rating: 5 out of 5
Very clear site, fast service and delivery!
Translated reviews
A
Rating: 5 out of 5
Very happy with the product
Translated reviews
A
Rating: 5 out of 5
As usual, careful work and attentive to its customers, Thank you.
Translated reviews
A
Rating: 5 out of 5
perfect packaging, thank you
Translated reviews
A
Rating: 5 out of 5
Well packaged, protected for a quality hat!
Translated reviews
A
Rating: 5 out of 5
Very satisfied with my purchase
Translated reviews
A
Rating: 5 out of 5
Excellent item
Translated reviews
A
Rating: 5 out of 5
fast and wide choice
Translated reviews
A
Rating: 5 out of 5
Serious company.
Translated reviews
A
Rating: 5 out of 5
Always perfect!
Translated reviews
A
Rating: 5 out of 5
I am satisfied
Translated reviews
A
Rating: 5 out of 5
Fast delivery in the countryside
Translated reviews
A
Rating: 5 out of 5
Corresponds exactly to my search! Really great!!!! Delivery time very very satisfactory !!!! Delighted with this first order. I recommend!
Translated reviews
A
Rating: 5 out of 5
fast delivery.
Translated reviews
A
Rating: 5 out of 5
Delivery time a bit long.
Translated reviews
A
Rating: 5 out of 5
Very satisfied with the clogs good product
Very serious for delivery. One remark for the price of free delivery up to 90 euros but my clogs at 87 euros I had to pay 7 euros for delivery.....
Translated reviews
Very serious for delivery. One remark for the price of free delivery up to 90 euros but my clogs at 87 euros I had to pay 7 euros for delivery.....
A
Rating: 5 out of 5
Easy to use site. Fast delivery.
Translated reviews
A
Rating: 5 out of 5
very good, fast delivery
Translated reviews
A
Rating: 5 out of 5
Speed of shipping. Quality of items. Thank you.
Translated reviews
A
Rating: 5 out of 5
The Traclet site is very clear and the service provided is excellent
Translated reviews
A
Rating: 5 out of 5
very good, hat delivered in 4 days
Translated reviews
A
Rating: 5 out of 5
The products received are in accordance with the order placed on the website. The deadlines and traceability of the postal shipment are very appreciated. Professional service, quality of items: I recommend (in both senses of the term). Well done!
Translated reviews
A
Rating: 5 out of 5
Very happy with my purchase
Translated reviews
A
Rating: 5 out of 5
Fast and efficient
Translated reviews
A
Rating: 5 out of 5
Hello, fast and efficient
Translated reviews
A
Rating: 5 out of 5
Beautiful quality hat, gift for Christmas, so at this date not yet worn. Nice color.
Translated reviews
A
Rating: 5 out of 5
Very fast shipping, 5-star sellers
Translated reviews
A
Rating: 5 out of 5
The quality of the hat is perfect, the only complaint is that the color is darker than I thought. It would have been desirable for it to be noted dark brown
Translated reviews
A
Rating: 3 out of 5
The site is not very operational. For example, I select 'Women' and I end up with lots of mixed men's headgear. The selection does not work and this is true regardless of the selection. It's very regrettable and wastes a lot of time. Needs improvement+++
Translated reviews
A
Rating: 5 out of 5
Very good. Fast shipping and completely in accordance with the order.
Translated reviews
A
Rating: 5 out of 5
Item received on time, carefully packaged. I recommend
Translated reviews
A
Rating: 5 out of 5
Very professional, following a mistake on my part regarding the size, I contacted the store directly to correct my mistake, unfortunately the cap was not available in the desired size, they directly proceeded to a refund. Hats off I found that very professional, it is becoming really rare.
Translated reviews
A
Rating: 5 out of 5
Fast delivery, item of very nice quality. Thank you
Translated reviews
A
Rating: 5 out of 5
Color error
Translated reviews
A
Rating: 5 out of 5
Impeccable
Translated reviews
A
Rating: 5 out of 5
I easily found the item I was looking for. I asked a question about the product and I received a reply.
Translated reviews
A
Rating: 5 out of 5
Very good quality Irish cap and very beautiful
Translated reviews