Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
The hats are very soft and pleasant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
Still very pleased with the service after several orders placed...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2022
no issues on that side
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Beautiful hats, very warm and covering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Practical and clear suite.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
Fast delivery and good follow-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2022
Package received quickly and on time, in accordance with the description. Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Customer service responded graciously to my pre-purchase questions. I am very happy with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Ordered a cap, quick response from their website for size, delivery time, despite 1 public holiday product matching the website, correct packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
Very fast delivery, item meets my expectations, I recommend...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Very comfortable and pleasant hats of good French quality! Very favorable review. Highly recommend for cozy and warm nights!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Very nice quality and pretty design.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
One order, no problem, product meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
A clear, neat, and precise site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Fast delivery, quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
Simple hat, quality. I'm delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
Perfect! Fast shipping and very good quality product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2022
A lot of choices and ultra-fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
The site is very clear, we quickly find what we want. The quality is perfect, the delivery very fast. I am delighted!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Very good quality product that meets expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Pleasant navigation on the site. Very good phone contact. Delivery time respected. Totally satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Quick order and very neat package, delighted with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Quality hat delivered exactly on the desired date, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Magnificent hat, fast service. A big thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
A real pleasure to order on your site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Very fast delivery; beautiful product.
Meets my expectations and needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Very beautiful quality beret, timeless and elegant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
The size corresponds exactly to what I asked for. The cap is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
ok, great, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Perfect!!!!!
Perfect delivery too!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Pleasant site to use, many products and very clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Delivered very quickly, the product suits me and was very well described on the website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2022
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Item meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Cool, super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2022
Perfect! Good products, careful and fast shipping, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Very responsive, no surprises (good surprise!), delivered as announced.
I recommend!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2022
Hello, the hat meets my expectations, however I had chosen this model because it was specified that its manufacturing was done in Canada, unlike other models made in China.
I notice upon receipt that my hat is made in China. I am therefore disappointed. Michel G
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