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Rating: 5 out of 5
Huge choice of models. Top description. Quick responses to messages, phone call with a kind interlocutor so just perfect
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Arrived very quickly. Packaging intact. Hat conforms to the description, delighted with my purchase
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A
Rating: 5 out of 5
A very large selection of hats at all prices and a fairly efficient search engine. Bravo!
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A
Rating: 5 out of 5
Item corresponds to the description, fast shipping, well packaged.
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A
Rating: 5 out of 5
Very elegant hat! Quality and well packaged.
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A
Rating: 5 out of 5
Wide selection of excellent quality hats for all heads.
I found a hat that fits me and the delivery as well as the product received are really of very good quality.
I love my Orthega Panama that fits me beautifully.
Thanks again
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I found a hat that fits me and the delivery as well as the product received are really of very good quality.
I love my Orthega Panama that fits me beautifully.
Thanks again
A
Rating: 5 out of 5
Very nice and pretty hat, in line with our expectations and staff available for our requests
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A
Rating: 5 out of 5
Super fast delivery, impeccable product, as usual.
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A
Rating: 5 out of 5
very beautiful piece and packaged with great care
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A
Rating: 5 out of 5
Fast delivery, items very well packaged.
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A
Rating: 5 out of 5
Product ordered on Monday morning and delivered on Tuesday afternoon. TOP.
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A
Rating: 5 out of 5
Serious site, very important choice, easier navigation on computer than on mobile but still manageable on mobile.
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A
Rating: 5 out of 5
Serious site, very important choice of French and international origins. Navigation on the site is easier on computer than on mobile but still manageable on mobile. Delivery in a few days, convenient as possible in relay points including Post Office locations. Well-made packages, well-packaged items.
Very satisfied, thank you!
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Very satisfied, thank you!
A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Good item, maybe a bit expensive, to see over time.
Good delivery.
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Good delivery.
A
Rating: 3 out of 5
Be careful with the regular updating of the list of collection points offered on the Traclet site: the relay point for receiving the package found on the Traclet site no longer existed. I had to choose another one. Aside from this slight inconvenience, everything was perfectly handled within a controlled timeframe.
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A
Rating: 5 out of 5
Delivery within the deadlines very good
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A
Rating: 5 out of 5
Order perfectly executed and the wide-brimmed hat corresponds exactly to my wish .. a real wonder. Delivered at the announced time.
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A
Rating: 5 out of 5
The site is quite accessible and fun.
I recommend it.
By the way, I really like my hat and I plan to come back for a next or future orders.
+++
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I recommend it.
By the way, I really like my hat and I plan to come back for a next or future orders.
+++
A
Rating: 5 out of 5
Really nice
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A
Rating: 5 out of 5
Fast delivery and hats conforming to the order, very classy.
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A
Rating: 5 out of 5
A very large selection of hats with very detailed descriptions. Quality hats and a huge choice at all prices. Super well.
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A
Rating: 5 out of 5
Fast order and shipping
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A
Rating: 5 out of 5
I finally ordered by phone because I had a problem with my card authentication with my bank! Very good reception on the phone... Thank you!
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A
Rating: 5 out of 5
Perfect, fast, very well packaged.
Thank you.
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Thank you.
A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
The requested hat has arrived, it's perfection!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect packaging
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A
Rating: 5 out of 5
Excellent!
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A
Rating: 5 out of 5
Smooth navigation. Very fast delivery.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Practical, wide choice, clear and fast service: in a word perfect.
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A
Rating: 5 out of 5
The order arrived quickly.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Wide choice, correct prices, fast shipping
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A
Rating: 5 out of 5
Very simple site! Delivery is very fast and the package is perfectly wrapped, and the customer service is great, attentive and understanding! I am delighted with my Provençal hat, I will buy again from Traclet!
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A
Rating: 5 out of 5
Compliant with the order
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A
Rating: 3 out of 5
no particular issues on your site
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A
Rating: 5 out of 5
Easy to navigate site, a large range of hats. Speed of execution.
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