Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2022
Good presentation of the merchandise
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Never disappointed
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2022
Hat damaged on one side
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Easy navigation on the site, fast and efficient delivery, careful packaging, product as described. The item is of good quality, I am satisfied with my purchase and highly recommend Traclet hat shop!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
The site is very well organized. The delivery is incredibly efficient. I have been a loyal customer of Traclet hat shop for many years. And I highly recommend the store.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Good, site, choice, information,...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Professionals, a hat with a great quality-price ratio
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/06/2022
Funny management of relationships!
Pay and learn that the product is not available!
Finally delivered a few days later without any information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2022
Good advice, fast shipping, good choice of products, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Fast, well packaged, beautiful quality hat, very satisfied with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2022
Impeccable and very helpful customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 23/06/2022
The French colonial helmet in large size is much smaller than expected. I bought this colonial helmet which is described as adjustable for sizes 60-64. My head measures 61.5 cm, but even in its widest position, it is too tight for me. To end on a positive note: the hat was delivered quickly.
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Response from Chapellerie Traclet
Hello, for this model, normally the indicated size is BH and fits well for sizes 60-64 cm. What is the size indicated inside? Remaining at your disposal. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
My straw hat was extremely well packaged, I received it very quickly. This is not the first time I order and I have never been disappointed and I recommend this professional who has all kinds of hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Delivery as expected. Perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Great site, package received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2022
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2022
Rigorous and serious in shipments and packaging. The packages are delivered quickly despite the distance between Reunion and the hexagon.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2022
Completely satisfied with my order, a lot of choices, interesting prices, fast delivery. +++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Beautiful invoice. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2022
Everything is in accordance with the proposal
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2022
The hat fits perfectly, it is very beautiful and very pleasant to wear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Simple and fast. Very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2022
Good choice and correct prices. Shipped to Switzerland without issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2022
Very good, products as described, delivery time respected, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
Perfect!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2022
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
I find your site very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2022
Good quality and impeccable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Very good. Quality item. Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2022
Very fast delivery. Product as described and well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2022
Perfect
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