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Rating: 5 out of 5
It is perfect: nice and in my size. Well protected!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
No problems, order, information by phone, packaging, delivery in the shortest time, everything is perfect
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Traclet is a serious company, always satisfied with my orders.
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A
Rating: 5 out of 5
Perfect, nothing better to say
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A
Rating: 5 out of 5
I found a hat model with you that no hat maker could provide me (planter panama)
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A
Rating: 5 out of 5
Hello. I bought 2 hats, and I am very happy, true to the photos. No problem on the site. My last order arrived very quickly, as for the previous one I waited for a while, but that was due to supply reasons and I had been informed. The price is in line with the product purchased. Satisfied overall, I would buy more.
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A
Rating: 3 out of 5
Quite happy with my delivery, except for the size. I took an S (head circumference 54cm), it is marked S on the label and the invoice, but the head circumference of the hat is more like an M because there is really too much margin for it to be really an S. I have other hats, all in S, my size, which fit me perfectly, while this one falls over my ears... It would be good to be able to insert adhesive bands to adjust it better. Otherwise, nothing to say, it's a beautiful hat, of quality, conforming to the photo and the order.
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A
Rating: 5 out of 5
Excellent product, delivery in very short time. Excellent welcome, both from the store and the workshop. Site that I recommend
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A
Rating: 5 out of 5
Good but little information on returns if size is not suitable
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A
Rating: 5 out of 5
Very nice hat (Tilley hat), as I wanted.
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A
Rating: 2 out of 5
See our exchanges by email.
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Response from Chapellerie Traclet
Hello, please excuse us for this manufacturing delay. Best regards, Traclet
A
Rating: 3 out of 5
The hat is relatively fragile I have already noticed a snag while I take care of it.
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A
Rating: 5 out of 5
A lot of choice, easy navigation on the site, I found what I was looking for.
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A
Rating: 5 out of 5
Completely satisfied in every way!
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A
Rating: 5 out of 5
Needs more photos with the person wearing the product
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A
Rating: 5 out of 5
Clear and accessible site
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A
Rating: 5 out of 5
Delivery made on time. Perfect!
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A
Rating: 5 out of 5
Very fast delivery; product of super quality.
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A
Rating: 5 out of 5
Very fast, very well packaged. Thank you
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A
Rating: 3 out of 5
2 months to get 2 Berets
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Very clear, very well done
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A
Rating: 5 out of 5
Fast delivery and careful packaging.
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A
Rating: 5 out of 5
good
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Quick response from customer service, always friendly
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A
Rating: 5 out of 5
Perfect !!
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A
Rating: 5 out of 5
Very satisfied with my purchase. The Traclet company is serious and trustworthy.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Pleasant site, choice of products. Very good communication, very fast shipping. Quality product.
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A
Rating: 5 out of 5
Very good professional in the sale of hats and caps!
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A
Rating: 5 out of 5
Very explicit site
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A
Rating: 5 out of 5
Order arrived on time (very fast), very good product that was well received.
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A
Rating: 5 out of 5
Product as described delivered on time
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A
Rating: 5 out of 5
Very satisfied with the site and especially there is something for every price range, you can find happiness and there is choice. Super
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A
Rating: 5 out of 5
Delivery times a bit long due to a supply shortage, but otherwise everything is good.
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A
Rating: 5 out of 5
Easy site
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A
Rating: 3 out of 5
The site is well designed. The photos are pretty.
Easy navigation.
However, the fact that most products are made to order gives an impression of drop shipping.
The colors in the photos differ slightly from the received item.
Otherwise, it's great
Translated reviews
Easy navigation.
However, the fact that most products are made to order gives an impression of drop shipping.
The colors in the photos differ slightly from the received item.
Otherwise, it's great