Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 20/04/2022 à 10h06 following a purchase from 12/04/2022

Very responsive, very fast shipping, high quality products

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Acheteur Vérifié

Published on 20/04/2022 à 09h42 following a purchase from 12/04/2022

I am delighted.

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Acheteur Vérifié

Published on 20/04/2022 à 08h38 following a purchase from 15/04/2022

Perfect

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Acheteur Vérifié

Published on 20/04/2022 à 07h44 following a purchase from 13/04/2022

Impeccable

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Acheteur Vérifié

Published on 19/04/2022 à 22h17 following a purchase from 14/04/2022

Serious company, very nice hat and excellent value for money;
unfortunately not well protected in the box and the post delivered me a horrible box, damaged and re-taped with their logo. Maybe change carriers because I often have this problem when it's the POST.

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Acheteur Vérifié

Published on 19/04/2022 à 17h54 following a purchase from 15/04/2022

I am very satisfied with my order

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Acheteur Vérifié

Published on 19/04/2022 à 17h28 following a purchase from 13/04/2022

Navigation on the site very simple

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Acheteur Vérifié

Published on 19/04/2022 à 11h20 following a purchase from 10/04/2022

Good

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Acheteur Vérifié

Published on 19/04/2022 à 09h47 following a purchase from 28/03/2022

nothing to say

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Response from Chapellerie Traclet Published on 19/04/2022

hello
can you tell us the reasons for this rating of 2 out of 5 for this Stetson hat with a 50% discount?
remaining at your disposal
sincerely
Traclet sebastien

Acheteur Vérifié

Published on 19/04/2022 à 08h19 following a purchase from 13/04/2022

Exact description. Correct price. Fast delivery

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Acheteur Vérifié

Published on 19/04/2022 à 07h37 following a purchase from 15/04/2022

verified review correct to my expectations

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Acheteur Vérifié

Published on 19/04/2022 à 06h42 following a purchase from 12/04/2022

Very good site, you can order without any fear

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Acheteur Vérifié

Published on 18/04/2022 à 20h55 following a purchase from 07/04/2022

Everything is perfect; immediate, courteous and accommodating responses.
Thank you

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Acheteur Vérifié

Published on 18/04/2022 à 13h17 following a purchase from 11/04/2022

Very good

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Acheteur Vérifié

Published on 18/04/2022 à 10h08 following a purchase from 09/04/2022

Very fast shipping, product very well packaged, it's perfect!

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Acheteur Vérifié

Published on 18/04/2022 à 09h20 following a purchase from 24/03/2022

already several purchases always no problem

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Acheteur Vérifié

Published on 17/04/2022 à 22h34 following a purchase from 14/04/2022

The item is just as it should be, delivered very quickly, thank you

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Acheteur Vérifié

Published on 17/04/2022 à 21h14 following a purchase from 08/04/2022

Very good site, easy to understand, clear, very good site

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Acheteur Vérifié

Published on 17/04/2022 à 20h52 following a purchase from 09/04/2022

PERFECT. speed.

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Acheteur Vérifié

Published on 17/04/2022 à 20h42 following a purchase from 10/04/2022

Nothing to complain about, fast delivery, impeccable packaging, items identical to the photos

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Acheteur Vérifié

Published on 17/04/2022 à 17h47 following a purchase from 25/03/2022

The hat I ordered is of very nice quality, meets my expectations. It is really beautiful. I am delighted!

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Acheteur Vérifié

Published on 17/04/2022 à 16h01 following a purchase from 14/04/2022

Very good overall impression, a quick response to a question by email, shipping the same day, perfect packaging and a good quality hat.

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Acheteur Vérifié

Published on 17/04/2022 à 14h33 following a purchase from 28/03/2022

The customer service was very helpful and attentive to get my package to me on time, I recommend

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Acheteur Vérifié

Published on 16/04/2022 à 16h57 following a purchase from 13/04/2022

Simple and easy navigation on the site. Detailed and useful product description. Shipping and delivery are fast. I recommend.

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Acheteur Vérifié

Published on 16/04/2022 à 14h08 following a purchase from 07/04/2022

Very good experience, the site is clear, you quickly find what you are looking for. The items are well detailed and the delivery was exemplary. Each product was very well protected and packaged.

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Acheteur Vérifié

Published on 16/04/2022 à 12h27 following a purchase from 08/04/2022

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Acheteur Vérifié

Published on 16/04/2022 à 11h51 following a purchase from 11/04/2022

Well protected the hat in the package

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Acheteur Vérifié

Published on 16/04/2022 à 08h56 following a purchase from 09/04/2022

Product conforms to what was presented.

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Acheteur Vérifié

Published on 15/04/2022 à 20h31 following a purchase from 10/04/2022

Very nice cap. Nice effect. Lined. Exactly what I wanted. The size is M, not chosen during the order, fortunately it fits me.

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Acheteur Vérifié

Published on 15/04/2022 à 20h26 following a purchase from 12/04/2022

From ordering to delivery everything is perfect.

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Acheteur Vérifié

Published on 15/04/2022 à 18h33 following a purchase from 05/04/2022

matches what I would like very good value for money

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Acheteur Vérifié

Published on 15/04/2022 à 18h25 following a purchase from 11/04/2022

A lot of choice of quality hats.

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Acheteur Vérifié

Published on 15/04/2022 à 18h16 following a purchase from 11/04/2022

everything is perfect!

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Acheteur Vérifié

Published on 15/04/2022 à 18h02 following a purchase from 06/04/2022

site easy to consult and use

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Acheteur Vérifié

Published on 15/04/2022 à 18h01 following a purchase from 11/04/2022

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Acheteur Vérifié

Published on 15/04/2022 à 16h54 following a purchase from 12/04/2022

Everything went perfectly, from ordering to delivery and in record time.

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Acheteur Vérifié

Published on 15/04/2022 à 16h48 following a purchase from 08/04/2022

No worries, good responsiveness to my questions;

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Acheteur Vérifié

Published on 15/04/2022 à 16h01 following a purchase from 12/04/2022

Efficiency and responsiveness

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Acheteur Vérifié

Published on 15/04/2022 à 15h52 following a purchase from 11/04/2022

Good!

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Acheteur Vérifié

Published on 15/04/2022 à 14h39 following a purchase from 12/04/2022

Perfect!

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