Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Always very satisfied after many orders. Very good products, fast shipping, very well packaged. Perfect every time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Really very friendly merchant
Never had a problem because they sell super quality
To know this, you just have to go to the site
And there is something for all tastes
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Fast delivery. Order as described. Very satisfied with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Perfect, thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Excellent value for money. The size measurement instructions are good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Okay on the site and the descriptions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2022
Product conforms to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
Fast and efficient, this is the third hat I have bought for my husband. He is bald and has very sensitive skin, this hat that protects against ultraviolet rays is really necessary for him. Thank you for making such a product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Not easy to access order tracking. Delay in delivery... I still give 5 stars, as the situation seems to be independent of their will, given the result, a top hat. Quality and compliance are there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Excellent service. Very good quality beret. Perfect size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Product very well protected and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Beautiful hat delivered in a well-protected package and within the announced deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
All good everywhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
I give this rating because I received my order in a few days and it matched the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
very good and ultra fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Article very well made.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Fast delivery, good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
good, good quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
ease of navigation on the site, good presentation of products with detailed information
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Great service, very nice beret!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
Good sales site, no bad surprises. Delivery made on time. Product (Basque beret) meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
I find the hat great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
Satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
The ordering process was a bit difficult, at least for an American used to Amazon ;) but the product was absolutely perfect, exactly the right size, beautifully made. I will definitely order again!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Very simple and effective platform.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Among a very substantial choice of models, I found the product that suited me thanks to the different selection modes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2022
I ordered from Germany last Friday & the package has already arrived today (Tuesday). Great service!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2022
OK Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
I am happy with my purchase and the item was delivered very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
Very happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Fast service, in accordance with the order, good quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Efficient customer service, responds quickly to questions about models and sizes. Fast and careful shipping within a more than acceptable timeframe.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Excellent excellent service and quality. The Burberries Style Cap is absolutely gorgeous!!! Beautifully made with high quality materials. The cap shipped the very next day to the USA. I will be a returning customer to Tracelet for sure. Thank you. I love love my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Fast, careful and compliant shipping. Excellent site.
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