Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Delivered quickly, super quality, exact size, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Fast and efficient. Bravo
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/01/2022
expensive for a light beanie, not very warm for a sailor's beanie
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Response from Chapellerie Traclet
hello
this beanie model is a short acrylic model made in France. We also offer the same model in wool made in France. Otherwise, we also have models in fleece, cashmere, as well as waterproof models. It is of course possible to change it if it does not suit.
Sincerely
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Very good seller, simple, fast and efficient.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/01/2022
Difficulty in completing the order on the site, likely to discourage the customer. Navigation difficulties
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Response from Chapellerie Traclet
hello
thank you for your comment, what issues did you encounter in finalizing the order?
Where are the issues located?
sincerely
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2022
Compared to similar products on the internet, the red Cousteau hat is certainly not the cheapest... but I was looking for quality... and frankly wow thank you TRACLET! I do not regret my choice! I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Except that the package was thrown over the barrier
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Super product. Very very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Very nice phone reception
Fast delivery
Excellent company
Some difficulties ordering online
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/01/2022
Mediocre quality item.
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Response from Chapellerie Traclet
Hello
thank you for your comment, can you tell us more about this leather hat model at 43 euros. What is the issue encountered? Otherwise, we also offer other models of better quality leather.
sincerely
Traclet sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Always satisfied with the products as well as the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Very good super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Superb bourbon hats! Can't wait to cover them...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Taclet hat!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Perfect item and fast delivery in suitable packaging... Top!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/01/2022
there is no inflated plastic inside the hat to prevent it from deforming
average packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
I wanted to renew a purchase of a cap that I couldn't find on the site traclet.com. After sending a message, the company sent me the link that corresponded to the cap I was looking for. A big thank you. On the other hand, a wide choice and I'm happy with my purchase.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Delivered very quickly, very nice item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Well-made product, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Product as described, perfect packaging, delivery within the indicated time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2022
Everything is perfect. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Navigation on the site is very easy, fast delivery, quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Very nice cap, really satisfied with my purchase, fast delivery, well packaged and protected, site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Very clear and easy to access site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Important and quality choices and varied prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Perfect, meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Efficient and friendly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Very satisfied in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Very good company of which I have been a customer for years
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2022
Fast and impeccable service. I give them 5 stars.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Quality product Availability Perfect Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2022
Perfect! Deadlines and order respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
This is the second time we order from this site and the products are of quality, it's perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
2nd order and still very satisfied, perfect packaging with tissue paper, if I need to make another order I will do it without any hesitation. Bravo to the TRACLET company.
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