Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Easy and clear order. Perfect tracking and delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Serious site, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Beautiful quality polar beret and fast shipping, delighted with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
I received my union cap, I am very satisfied, exact copy, I recommend and I will also recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/12/2021
I have received my order before Christmas, thank you. I just have one disappointment regarding the lack of information about the French and artisanal manufacturing of the hat. I thought it would be more valued with, for example, a note attached to the order, explaining that it is a French product, in which city it was made, the name of the artisan. Or otherwise a logo, a label 'made in France'. I therefore feel like it is a scam...
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Response from Chapellerie Traclet
Hello, thank you for your comment, the product sheet clearly states that this product is indeed made in France. Here is the link on our site: https://www.chapellerie-traclet.com/fr/chapeaux-de-paille/11638-capeline-femme-en-paille-canina-traclet.html. Regarding the labeling, normally this hat has a Traclet logo that is associated with the size and its composition. These elements are glued to the bottom of the hat's crown. If there is nothing on it, it must have come off during transport. Remaining at your disposal and wishing you a Merry Christmas. Best regards, Traclet Sebastien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Order processed quickly, careful package. Clear explanations about the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
The site is well made, you immediately know if the item is available or not. Easy order and very fast delivery. The item is of good quality but has not yet been tried (Christmas gift).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
everything was perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Super!! Order processed immediately, BRAVO and received very quickly. My daughter spent her day with her chapka on her head... in the house... thank you!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
one word excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Top quality and fast delivery. Thank you, I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Speed, qualitative
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Beautiful hat my husband loved
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
I wanted to shrink a cap received as a gift. This head reducer from Traclet is perfect, I no longer have my cap falling over my ears. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Everything went very well, product conforms to the photos and is of very good quality and super elegance, too bad the chosen size is a bit too big but a big thank you for the exchange granted, waiting for the receipt of the right size, I am impatient, site to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
satisfied with order, delivery and item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Good navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Product conforms. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Honestly, very beautiful product, and of really very good quality. I hope the gift will please but I have no doubt given the product, I almost kept it for myself lol.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Perfect, order arrived very quickly, item very well packaged. I recommend 100%!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Very good quality cap! Satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Very good site, a lot of choice and speed for shipping and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
very good address. Price. Quality. deadline
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Successful delivery before Christmas, very good products, completely satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
Order shipped as planned. Arrived on time. It's perfect! The products are exactly as described. It's perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
correct price, delivery conforms and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Simple navigation... speed of processing and delivery... very good quality of products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
I ordered the walking stick which arrived quickly, it is of very good quality and makes me want to order hats. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
The site is clear, intuitive and very complete. The delivery times are announced and accurate. The product description is completely in line with the product itself and the parcel is well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Very very fast shipping, even during the holiday season. Careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Very good, superb Orange beret.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Very fast delivery, in very good condition. Impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Excellent. Very nice product that met my expectations. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Very good site. Easy order and delivery as planned and fast.
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