Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Very good. It's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2021
item conforms to the image of the site the speed of shipping and receipt
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Well-managed shipping, well-prepared and presented product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Item of very good quality, which makes you want to buy French-made. Bravo.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Item perfectly compliant and delivery forecasts respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
clear and easy to use site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/12/2021
Disappointed because most items were unavailable when I selected the desired size. And I couldn't find how to filter this size or available hats to have less to search. Otherwise, very nice hat shop.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
very satisfied with the quality of the ordered products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Fast and very careful shipping. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Easy to order, record delivery, for a first time I can only be very happy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Product as described, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
This was my 4th order and I am still very satisfied, even though I had to create a new customer account as the previous one, which I hadn't used for a long time, was inaccessible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
There was a color error, but the order was corrected without waiting for the return, which I made the same day. Good job! Well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
Impeccable as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
The package was well wrapped, customer service responded immediately to my question, great!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
Satisfied with my order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
as always everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Well-designed site; order placed on Sunday and received in Belgium on Friday, package well secured.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Fast and careful shipping! I will think of you for my next order. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2021
Very well-designed site. The exchanges with the staff are of high quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
Everything was perfect...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very satisfied with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
very fast delivery and product as described: beautiful, very warm and 'cuddly'
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2021
Doubtful return policy, unpleasant phone reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Very fast delivery SUPER...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Everything is perfect the hat is very beautiful and the delivery very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
easily accessible site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2021
very good! I had requested gift wrapping and I received my item wrapped, ready to give!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Very good contact for the order as well as for the follow-up. Fast delivery. The product meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Very clearly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
Very good, item very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Good contact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
received on time, thank you. Item as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
interesting choice, fast and careful delivery, I RECOMMEND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2021
Very pretty hat
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Ok, ok, ok. What more do you want, horned one?
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