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Rating: 5 out of 5
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
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Rating: 2 out of 5
Hat too big, the size does not match my head circumference.
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Response from Chapellerie Traclet
Hello, it is of course possible to return the item for another size. Please let us know when you return it. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
Perfect, beautiful products, easy and responsive site!
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A
Rating: 5 out of 5
FAST MATCHES MY REQUEST
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A
Rating: 5 out of 5
Discovered this site by chance. I placed my order without any hesitation. Serious site and fast delivery. I recommend
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A
Rating: 5 out of 5
Super fast delivery!
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A
Rating: 5 out of 5
Effective hat brush. Fast delivery. Nothing to complain about!
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A
Rating: 5 out of 5
Perfect ordering assistance, very short delivery time. Second purchase, still happy.
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A
Rating: 5 out of 5
Very satisfied with the product, and fast delivery times
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Rating: 5 out of 5
Serious site, wide choice of items
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A
Rating: 5 out of 5
good quality and fast
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A
Rating: 5 out of 5
Ease of navigation on the site, fast delivery, completely satisfied
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A
Rating: 5 out of 5
Very good and fast
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A
Rating: 5 out of 5
Very good quality
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A
Rating: 5 out of 5
Moderate price, product conforms to the description, exemplary delivery time. What more could you ask for?
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A
Rating: 5 out of 5
Fast service. Quality production.
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A
Rating: 5 out of 5
Excellent customer service. Quick response to my questions. Delivery more than fast. I am impressed.
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
No delivery problems. The product is compliant.
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Rating: 5 out of 5
fast and efficient service
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Rating: 5 out of 5
Nothing to say, the site is perfect: navigation, images, fluidity, intelligently structured sections.
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A
Rating: 5 out of 5
very good mail order service, perfect delivery and good quality product
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A
Rating: 5 out of 5
Perfect: quality is there, exact size, delivery respected, very pleasant price, what more could you ask for!
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A
Rating: 2 out of 5
The site does not work well. After placing an order, I received a message informing me of a stock shortage, I ask about the delay, same automatic response about the stock shortage, the next day I received the package.
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Response from Chapellerie Traclet
Hello, thank you for your message. The order was placed on 12/11/21 with a product that had a delay of 2-3 weeks as indicated when choosing the size on the site. Then, the bob was shipped on 17/11/21 because we finished it in production; that is why on the day of your email, a tracking email was sent to you. Remaining at your disposal. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
Very good site, rather fast delivery
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A
Rating: 5 out of 5
I am delighted with this purchase as my old army beret had disappeared a long time ago. The size is perfect
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A
Rating: 5 out of 5
Good site, product quality just a size issue. I also mistakenly chose the wrong style of cap.
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Rating: 5 out of 5
Very good quality
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A
Rating: 5 out of 5
Serious. No worries
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A
Rating: 5 out of 5
Top!
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A
Rating: 3 out of 5
Beautiful models, but unavailable for sale
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Rating: 5 out of 5
Site that I recommend for choosing your headgear. Very large selection, fast and careful delivery.
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Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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Rating: 5 out of 5
Order received very quickly. And cap of very good quality
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Rating: 5 out of 5
Very professional, quick order taking, delivery and good quality
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Rating: 5 out of 5
really delighted both by the speed of delivery and by the product.
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Rating: 5 out of 5
Very good!
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Rating: 5 out of 5
Quick response regarding my forgotten password; quickly sent & delivered. Cap dating from 2013 but you still had it in stock and in perfect condition! Thank you Traclet!
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Rating: 5 out of 5
Very good product
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Rating: 5 out of 5
Very satisfied. This is my second order with Traclet.
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