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Rating: 5 out of 5
Serious shop, fast shipping, thank you
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
A trustworthy house, old-fashioned but with modern tools... It shows that when you want, you can... I highly recommend your site.
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A
Rating: 5 out of 5
Perfect hat (bicorne).
Fast delivery (about 4 days for abroad).
Perfect quality.
Perfect packaging.
Nothing to complain about!
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Fast delivery (about 4 days for abroad).
Perfect quality.
Perfect packaging.
Nothing to complain about!
A
Rating: 5 out of 5
Order and delivery, everything was perfect..
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A
Rating: 5 out of 5
Product received within very reasonable time. Bravo to the whole team!
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A
Rating: 5 out of 5
a fast shipment, a very beautiful product I sincerely recommend
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A
Rating: 5 out of 5
Very good hat maker with quality models. Very accurate for the very large head size choice
I recommend
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I recommend
A
Rating: 5 out of 5
Merchandise compliant and fast shipping time
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A
Rating: 5 out of 5
Perfect, thank you!
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A
Rating: 5 out of 5
fast shipment compliant and well protected
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A
Rating: 2 out of 5
First hike, the tip of the stick has already detached, a bit disappointed with the product...
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Response from Chapellerie Traclet
Hello, we apologize if you encountered issues. Were you able to reattach it or would you like us to intervene? Remaining at your disposal. Best regards, Traclet Sebastien
A
Rating: 5 out of 5
Speed, quality products, just perfect.
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A
Rating: 5 out of 5
Super fast shipping. Quality item. Easy to use website
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A
Rating: 5 out of 5
Very good site with a choice
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A
Rating: 5 out of 5
quality items and the right size, I recommend.
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A
Rating: 5 out of 5
Fast delivery, first-class packaging, top cap.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Package received in perfect condition very well packaged.
Received within the expected time.
Now remains the fitting.
Thank you
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Received within the expected time.
Now remains the fitting.
Thank you
A
Rating: 5 out of 5
Delighted with my purchase I recommend this site.
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A
Rating: 5 out of 5
Top delivery, perfect packaging and very good quality cap
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A
Rating: 5 out of 5
Pleasant customer service, the person who answered me is very professional and friendly.
Delivery on time.
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Delivery on time.
A
Rating: 5 out of 5
It was good.
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A
Rating: 5 out of 5
A lot of choices, very clear filters to choose from, and high-quality products, I am very happy with my purchase :)
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A
Rating: 5 out of 5
This is the first time I order a hat from this supplier, the site is very well argued and provided with various models, internet access is easy, ordering too, delivery is fast, the model I ordered corresponds to my desires, I was afraid it would be too big but it's perfect thanks to the explanation provided on the site.
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A
Rating: 5 out of 5
fantastic clear website. Helpful measuring tips. The beret arrived on time and is perfect.
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A
Rating: 5 out of 5
Trustworthy site, very serious and very fast.
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A
Rating: 5 out of 5
impeccable fast delivery quality item
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A
Rating: 3 out of 5
It's a shame that the delivery time is not clearly indicated or really respected
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A
Rating: 5 out of 5
perfect and fast
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A
Rating: 5 out of 5
everything went very well...rich and diverse choice...a bit long delays
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A
Rating: 5 out of 5
Product quality and shipping speed
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A
Rating: 5 out of 5
very clear site
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A
Rating: 5 out of 5
We had a special request regarding a cavalry hat and it was taken into account. We are very satisfied.
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A
Rating: 5 out of 5
For a true steam engine driver, your caps live up to French heritage, thank you.
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A
Rating: 5 out of 5
A quality service and very satisfactory. Thank you very much.
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A
Rating: 5 out of 5
we ordered a sailor cap on the website, everything is perfect! The ordering process and the delivery!
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A
Rating: 5 out of 5
very accessible site, delivery times respected, item conforms to the visual
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A
Rating: 5 out of 5
Very satisfied. Sending a photo of myself for advice is a plus. Quality product and fast and careful delivery. Soon I will order a cap or hat for spring.
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A
Rating: 5 out of 5
Simple, fast, effective
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A
Rating: 5 out of 5
Completely satisfied with my product!!! Delivery times respected. Well done
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