Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 05/11/2021 à 16h09 following a purchase from 01/11/2021

The gavroche cap I received is exactly as described and is as pretty as in the photo. The shipment was fast and careful.

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Acheteur Vérifié

Published on 05/11/2021 à 16h08 following a purchase from 02/11/2021

Perfect!

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Acheteur Vérifié

Published on 05/11/2021 à 15h53 following a purchase from 30/10/2021

Fast shipping, product conforms

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Acheteur Vérifié

Published on 05/11/2021 à 15h27 following a purchase from 30/10/2021

Ordering via the site is simple, clear, and effective. However, be careful with the sizes indicated for the Stetson brand. My hat order was in '57' (Size M, given for 56-57) and I received a '57' large. For me, it suits me, but not for a size 56.

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Acheteur Vérifié

Published on 05/11/2021 à 14h29 following a purchase from 01/11/2021

very good

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Acheteur Vérifié

Published on 05/11/2021 à 13h46 following a purchase from 30/10/2021

Fast delivery. Very happy with the item

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Acheteur Vérifié

Published on 05/11/2021 à 13h20 following a purchase from 01/11/2021

good cap but not complete, missing the European star.

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Acheteur Vérifié

Published on 05/11/2021 à 12h00 following a purchase from 02/11/2021

Beret of very good quality, meets my expectations, fast delivery

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Acheteur Vérifié

Published on 05/11/2021 à 08h24 following a purchase from 29/10/2021

product quality and fast delivery. To recommend

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Acheteur Vérifié

Published on 04/11/2021 à 22h32 following a purchase from 27/10/2021

This is the second time I order via CHRONOPOST and the second time I am delivered by COLISSIMO. It was a gift for my birthday and I still haven't received it!

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Acheteur Vérifié

Published on 04/11/2021 à 14h41 following a purchase from 29/10/2021

Hello madam sir, I am satisfied with the quality and price, thank you TRACLET

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Acheteur Vérifié

Published on 04/11/2021 à 06h40 following a purchase from 28/10/2021

Very good quality

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Acheteur Vérifié

Published on 04/11/2021 à 06h02 following a purchase from 27/10/2021

The items are well described.

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Acheteur Vérifié

Published on 03/11/2021 à 23h01 following a purchase from 27/10/2021

Good size, fast delivery

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Acheteur Vérifié

Published on 03/11/2021 à 14h18 following a purchase from 29/10/2021

Products conform to the photos, delivery times respected. Nothing to report

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Acheteur Vérifié

Published on 03/11/2021 à 12h40 following a purchase from 26/10/2021

Very beautiful product, however be careful if returning, it is at your expense and delivery costs are not refunded. Too bad.

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Response from Chapellerie Traclet Published on 03/11/2021

Hello
thank you for your message, yes the shipping costs remain at your expense for the return and we take care of the reshipment.
As indicated on our site, we have the PayPal system that covers return shipping costs, so you do not pay for the return of the products.
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 03/11/2021 à 10h58 following a purchase from 27/10/2021

SERIOUS, EFFICIENCY

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Acheteur Vérifié

Published on 02/11/2021 à 22h21 following a purchase from 27/10/2021

Very good quality

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Acheteur Vérifié

Published on 02/11/2021 à 21h55 following a purchase from 27/10/2021

Perfect

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Acheteur Vérifié

Published on 02/11/2021 à 21h33 following a purchase from 27/10/2021

Fast delivery and very good quality hat. Very satisfied

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Acheteur Vérifié

Published on 02/11/2021 à 17h02 following a purchase from 27/10/2021

Excellent purchase following an exchange with the shopkeeper whose advice was greatly appreciated.

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Acheteur Vérifié

Published on 02/11/2021 à 12h42 following a purchase from 27/10/2021

speed of shipping, quality of products etc.....

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Acheteur Vérifié

Published on 02/11/2021 à 09h56 following a purchase from 24/10/2021

Good site, however it is impossible for me to return an item ordered by mistake...

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Acheteur Vérifié

Published on 02/11/2021 à 08h31 following a purchase from 27/10/2021

Very clear site

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Acheteur Vérifié

Published on 02/11/2021 à 00h02 following a purchase from 25/10/2021

The product is not what I expected, the color rendering is misleading.

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Response from Chapellerie Traclet Published on 02/11/2021

Hello
Please excuse us if the photo is not of good enough quality.
What color did you receive?
Best regards
Traclet Sebastien

Acheteur Vérifié

Published on 01/11/2021 à 16h11 following a purchase from 29/10/2021

Very good

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Acheteur Vérifié

Published on 01/11/2021 à 16h03 following a purchase from 28/10/2021

tip top

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Acheteur Vérifié

Published on 01/11/2021 à 13h33 following a purchase from 29/10/2021

Nothing to report, size is indeed large! ;)

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Acheteur Vérifié

Published on 01/11/2021 à 13h13 following a purchase from 28/10/2021

Very fast shipping, quality cap. This is the second time I order, I am delighted

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Acheteur Vérifié

Published on 01/11/2021 à 10h49 following a purchase from 26/10/2021

Everything is very good

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Acheteur Vérifié

Published on 31/10/2021 à 23h56 following a purchase from 27/10/2021

Perfect

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Acheteur Vérifié

Published on 31/10/2021 à 22h28 following a purchase from 24/10/2021

Delivery was as expected and fast. Product well packaged, I recommend.

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Acheteur Vérifié

Published on 31/10/2021 à 21h24 following a purchase from 27/10/2021

Beautiful material and well-fitted cut. Cap meets my expectations

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Acheteur Vérifié

Published on 31/10/2021 à 20h58 following a purchase from 27/10/2021

A reliable company where you can find a wide choice of mostly quality European products at a wide range of prices.

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Acheteur Vérifié

Published on 31/10/2021 à 17h26 following a purchase from 27/10/2021

Very good.

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Acheteur Vérifié

Published on 31/10/2021 à 17h25 following a purchase from 26/10/2021

Good choice on my part since I was looking for a cap with a visor. Pleasant textile. But the one size is always a bit tricky; it could fit poorly. Let's say it works!! We are waiting for the temperatures to drop to know more.

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Acheteur Vérifié

Published on 31/10/2021 à 17h03 following a purchase from 27/10/2021

Perfect

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Acheteur Vérifié

Published on 31/10/2021 à 15h23 following a purchase from 27/10/2021

Good navigation on the site, very satisfied.

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Acheteur Vérifié

Published on 31/10/2021 à 08h56 following a purchase from 26/10/2021

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Acheteur Vérifié

Published on 30/10/2021 à 22h08 following a purchase from 27/10/2021

Fast

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