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Rating: 5 out of 5
Quality products but missing one ordered item and I have no information on the delivery time.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Goods conform to the order and fast delivery.
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A
Rating: 5 out of 5
Bugatti cap with ear flaps: I wear size 57 and I took size 56. It fits me perfectly, holds well without being too tight.
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A
Rating: 5 out of 5
Perfect, product conforms to the description. The quality is there!
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A
Rating: 5 out of 5
Excellent services, thank you.
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A
Rating: 5 out of 5
Delivered on time, goods conform.
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A
Rating: 5 out of 5
Corresponds to what I expected.
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A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
Package received corresponding 100% to the order and very fast shipping.
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A
Rating: 5 out of 5
I was very well advised online (even though I would have preferred to have a seller directly by phone) and I am satisfied with the beret received.
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A
Rating: 5 out of 5
Well received within the expected deadlines. Good items. Thank you.
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A
Rating: 5 out of 5
This is the first time I order from this company and I am extremely satisfied with the product received.
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A
Rating: 5 out of 5
Completely satisfied for now, speed and effective reaction, I am waiting for the follow-up consecutive to an exchange to have a definitive opinion. I highly recommend this seller.
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A
Rating: 5 out of 5
Very good
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A
Rating: 2 out of 5
Color error in the shipment
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Response from Chapellerie Traclet
Hello
please excuse us if we made a mistake on the color of one of the two scarves.
Can you send us a photo of the model received so we can see if we can change it for you?
Our email is [email protected]
Best regards
Traclet Sebastien
please excuse us if we made a mistake on the color of one of the two scarves.
Can you send us a photo of the model received so we can see if we can change it for you?
Our email is [email protected]
Best regards
Traclet Sebastien
A
Rating: 5 out of 5
Fast and careful shipping
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A
Rating: 5 out of 5
very simple and very effective, and also always well supplied with a nice hat.
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A
Rating: 5 out of 5
Very good quality
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A
Rating: 5 out of 5
Speed, quality of the received products.
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A
Rating: 5 out of 5
very responsive
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Serious responsiveness
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A
Rating: 5 out of 5
Fast delivery, beautiful finish of the product plus French manufacturing and very competitive price
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A
Rating: 5 out of 5
Very fast and in accordance with the request. Fast and beautiful product!
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A
Rating: 5 out of 5
Product conforms to the description with a short delivery time.
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A
Rating: 5 out of 5
Very good, everything is fine.
Speed, delivery.
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Speed, delivery.
A
Rating: 3 out of 5
The website does not indicate if the item is in stock in the color and size ordered. Traclet only informed me of this during my call when I was worried about not having news of my order. As soon as we agreed on another color, the customer service and delivery were very efficient.
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A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
very good service, the item arrived quickly
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A
Rating: 5 out of 5
Package available at the relay point 24 hours after the order! What responsiveness, thank you! My son got his nice Panama for his birthday! I highly recommend!
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A
Rating: 5 out of 5
Excellent site
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A
Rating: 5 out of 5
Top product, very serious shop, fast delivery.
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A
Rating: 5 out of 5
practical website, order processing, shipping and fast delivery.
The product seems to be of good quality, to see its durability over time
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The product seems to be of good quality, to see its durability over time
A
Rating: 5 out of 5
10 out of 10
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A
Rating: 5 out of 5
Discovery of a beautiful site. Easy search. Makes you want to come back. Incredible choice!
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A
Rating: 5 out of 5
very large selection in the catalog, quality items
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A
Rating: 5 out of 5
Delivery made with a lot of speed, very well organized. Product suits me. Regards
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A
Rating: 5 out of 5
Completely satisfied with my purchase, quality and packaging perfect in a very short time.
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A
Rating: 5 out of 5
item completely conforms to its description, careful and fast delivery
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A
Rating: 5 out of 5
Beautiful quality of the cap and color similar to its photo.
Elegant and very pleasant to wear
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Elegant and very pleasant to wear