Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
We sincerely thank you for your positive feedback and support. We are delighted that our site "Chapellerie Traclet" has met your expectations and remain at your disposal for any questions or future needs.
Best regards,
The Chapellerie Traclet team
R
Rodolphe C.
Rating: 5 out of 5
following a purchase from 28/02/2026
Very good product, fast delivery
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Response from Chapellerie Traclet
Hello Rodolphe,
Thank you very much for your flattering review! We are delighted that our product satisfied you and that the delivery was quick. Your feedback is valuable to us. See you soon in our store!
Best regards,
The Chapellerie Traclet team
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Gabrielle P.
Rating: 5 out of 5
following a purchase from 03/03/2026
Perfect
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Response from Chapellerie Traclet
Dear Gabrielle,
We sincerely thank you for your flattering comment. Your satisfaction is our priority, and we are delighted to learn that your experience with Chapellerie Traclet was perfect. We look forward to welcoming you again very soon!
Best regards,
The Chapellerie Traclet team
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Pierre D.
Rating: 5 out of 5
following a purchase from 03/03/2026
Impeccable
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Response from Chapellerie Traclet
Hello Pierre,
A big thank you for your flattering review of Chapellerie Traclet! We are delighted that you had an impeccable experience. Your satisfaction is our priority, and your feedback encourages us to continue in this direction.
Best regards,
The Chapellerie Traclet team
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Denis B.
Rating: 5 out of 5
following a purchase from 03/03/2026
Very happy
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Response from Chapellerie Traclet
We warmly thank you for your positive feedback, Denis. Your satisfaction is our priority, and we are delighted that you had a pleasant experience on our site "Chapellerie Traclet". Do not hesitate to reach out to us if you have any other questions or needs.
M
Michel G.
Rating: 5 out of 5
following a purchase from 04/03/2026
fast and compliant delivery
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Response from Chapellerie Traclet
Hello Michel,
We sincerely thank you for your positive feedback regarding our site "Chapellerie Traclet". We are delighted to learn that you appreciated the speed and compliance of your delivery. Your satisfaction is our priority, and we hope to see you again soon among our customers.
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Didier L.
Rating: 5 out of 5
following a purchase from 03/03/2026
Fast and careful delivery
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Response from Chapellerie Traclet
We sincerely thank you for your flattering comment, Didier. We are delighted to learn that you appreciated the speed and care given to your delivery. Your satisfaction is our priority and we hope to see you again soon on our site "Chapellerie Traclet."
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Bruno C.
Rating: 5 out of 5
following a purchase from 03/03/2026
Conforms to my order and my request
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Response from Chapellerie Traclet
We sincerely thank you for your positive feedback, Bruno. We are delighted to hear that your order perfectly met your expectations. Do not hesitate to reach out to us for any future requests, we will always be happy to assist you.
M
Mona J.
Rating: 5 out of 5
following a purchase from 03/03/2026
Item conforms to its description. Delighted with this purchase
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Response from Chapellerie Traclet
Hello Mona,
Thank you very much for your positive feedback! We are delighted to hear that the article met your expectations. Your satisfaction is our priority. See you soon on our site!
Best regards,
The Chapellerie Traclet team
S
Stephane R.
Rating: 5 out of 5
following a purchase from 03/03/2026
Always very satisfied with your services
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Response from Chapellerie Traclet
Dear Stéphane,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you are still satisfied with our services. Your satisfaction is our priority, and we strive to offer you the best at every visit. We look forward to seeing you again soon on our site!
Best regards,
The Chapellerie Traclet team
R
Roselyne P.
Rating: 5 out of 5
following a purchase from 02/03/2026
Meets my expectations
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Response from Chapellerie Traclet
Dear Roselyne, we sincerely thank you for your positive feedback. We are delighted to learn that our site "Chapellerie Traclet" has met your expectations. Your satisfaction is our priority, and we hope to see you again soon among our customers.
J
Jean Paul M.
Rating: 5 out of 5
following a purchase from 02/03/2026
item conforms to my wish, thank you
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Response from Chapellerie Traclet
Hello Jean Paul,
Thank you very much for your positive feedback! We are delighted that the article met your expectations. Please do not hesitate to reach out to us for your future needs.
Best regards,
The Chapellerie Traclet team
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Véronique J.
Rating: 5 out of 5
following a purchase from 01/02/2026
I am very happy and satisfied with my purchases at Traclet
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Response from Chapellerie Traclet
Dear Véronique,
We sincerely thank you for your flattering review and are delighted to learn that you are satisfied with your purchases at Chapellerie Traclet. Your satisfaction is our priority, and we hope to welcome you again very soon.
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Eleonora P.
Rating: 5 out of 5
following a purchase from 03/03/2026
Careful shipping, very good quality product. One can only recommend the products of Chapellerie Traclet!
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Response from Chapellerie Traclet
Dear Eleonora,
We sincerely thank you for your flattering review! We are delighted to hear that you are satisfied with the shipping and the quality of our products. Your recommendation means a lot to us and motivates us to continue offering the best.
We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
B
B. M.
Rating: 5 out of 5
following a purchase from 17/01/2026
I think my order had been forgotten (6 weeks of waiting). Nevertheless, I give 5* because the "customer contact" was quick and reassured me about the consideration of my order. It was worth the wait: beautiful quality of the products. I am super happy with these traditional hats that complete my collection.
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Response from Chapellerie Traclet
Dear B.,
We sincerely thank you for your flattering review and for your understanding regarding the waiting time. We are delighted to learn that our customer service was able to reassure you and that the quality of our hats met your expectations. Your satisfaction is our priority, and we are happy to know that your new traditional hats perfectly complement your collection. We look forward to seeing you again soon on our website!
Best regards,
The Traclet Hat Team
D
Didier B.
Rating: 5 out of 5
following a purchase from 20/02/2026
French quality is present.
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Response from Chapellerie Traclet
Hello Didier,
Thank you very much for your review and your 5-star rating! We are delighted that the quality of our products meets your satisfaction. Your support for French manufacturing is precious to us.
See you soon at Chapellerie Traclet!
Best regards,
The Traclet team
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Gérard L.
Rating: 5 out of 5
following a purchase from 27/02/2026
Very satisfied with my purchase
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Response from Chapellerie Traclet
Hello Gérard,
Thank you very much for your flattering review and your 5-star rating! We are delighted to hear that you are very satisfied with your purchase. Your satisfaction is our priority, and we hope to see you again soon on our site.
Best regards,
The Traclet Hat Shop Team
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Liliane B.
Rating: 5 out of 5
following a purchase from 17/02/2026
completely satisfied
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Response from Chapellerie Traclet
Dear Liliane,
We sincerely thank you for your flattering review and your perfect score of 5/5. It is a great pleasure to know that you are completely satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and your feedback encourages us to continue providing the best possible service. We look forward to seeing you again soon!
Best regards,
The Chapellerie Traclet team
A
Alain H.
Rating: 3 out of 5
following a purchase from 20/01/2026
no intermediate information on the delivery delay
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Response from Chapellerie Traclet
Dear Alain,
Thank you for taking the time to share your feedback. We are sorry to hear that you experienced a delivery delay and that you did not receive any interim information regarding this matter. Your feedback is essential to us, and we will work to improve our communication to avoid this type of situation in the future. Please do not hesitate to contact us directly if you have any other questions or concerns.
Sincerely,
The Chapellerie Traclet Team
D
Didier L.
Rating: 5 out of 5
following a purchase from 28/02/2026
great, in line with what I expected. Thank you
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Response from Chapellerie Traclet
Thank you very much, Didier, for your flattering review! We are delighted to learn that our site "Chapellerie Traclet" met your expectations. Do not hesitate to come back to us for any future order or question, we will be happy to assist you.
C
Catherine E.
Rating: 5 out of 5
following a purchase from 27/02/2026
Very good! The visor is very good and the service is perfect
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Response from Chapellerie Traclet
We warmly thank you for your positive review, Catherine. We are delighted to learn that the visor and our service met your expectations. Your satisfaction is our priority, and we hope to welcome you back to Chapellerie Traclet soon!
M
Marc H.
Rating: 5 out of 5
following a purchase from 01/03/2026
Fast shipping. Items conform to the description. Nice quality.
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Response from Chapellerie Traclet
Thank you very much, Marc, for your flattering review and your score of 5/5. We are delighted to learn that you appreciated the speed of our service and the quality of our items. Your satisfaction is our priority, and we hope to see you again soon on our site!
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Eric A.
Rating: 5 out of 5
following a purchase from 10/02/2026
A loyal customer of Chapellerie TRACLET, I have never been disappointed by the items I have ordered. All are of excellent quality and shipping has always been done without any problems. Bravo!
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Response from Chapellerie Traclet
Dear Eric,
We warmly thank you for your flattering review and your loyalty to Chapellerie Traclet. We are delighted to learn that our products and our shipping service meet your expectations. Your satisfaction is our priority, and your encouragement motivates us to continue offering you the best. We look forward to serving you again!
Best regards,
The Chapellerie Traclet team
J
Joël G.
Rating: 5 out of 5
following a purchase from 01/03/2026
Orders are delivered quickly and the items arrive in perfect condition.
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Response from Chapellerie Traclet
Hello Joël,
Thank you very much for your positive review and your 5-star rating! We are delighted to learn that you are satisfied with the speed of our deliveries and the quality of the items. Your feedback is valuable and motivates us to continue providing quality service.
See you very soon at Chapellerie Traclet!
Best regards,
The Chapellerie Traclet team
O
Olivier P.
Rating: 5 out of 5
following a purchase from 01/03/2026
As usual, excellent!
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Response from Chapellerie Traclet
Hello Olivier,
Thank you very much for your review! We are delighted to know that you are always satisfied with your experience at Chapellerie Traclet. Your loyalty is our greatest reward. See you very soon!
Best regards,
The Chapellerie Traclet team
T
Thomas D.
Rating: 5 out of 5
following a purchase from 30/12/2025
The delivery time was a bit long but the quality of the cap is worth the wait.
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Response from Chapellerie Traclet
Dear Thomas,
Thank you for your glowing review and for your 5 stars. We are delighted to learn that the quality of the cap met your expectations, despite a delivery delay longer than we wished. Your satisfaction is our priority, and we are constantly working to improve our services. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
B
Bernard N.
Rating: 5 out of 5
following a purchase from 20/01/2026
Hat conforms and well packaged, thank you.
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Response from Chapellerie Traclet
Dear Bernard,
We sincerely thank you for your positive review and your 5/5 rating. We are delighted to learn that your hat meets your expectations and that its packaging satisfied you. Your satisfaction is our priority, and we hope to serve you again very soon.
Best regards,
The Chapellerie Traclet team
D
Daniel D.
Rating: 5 out of 5
following a purchase from 28/02/2026
Nothing particular to say, the 2 products correspond to what I expected in terms of quality. The delivery times were respected. Thank you.
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Response from Chapellerie Traclet
Hello Daniel,
We sincerely thank you for your review and are delighted to learn that our products met your expectations in terms of quality. We place great importance on respecting delivery times to satisfy our customers. Please feel free to reach out to us if you need anything.
Best regards,
The Chapellerie Traclet team
P
Philippe T.
Rating: 5 out of 5
following a purchase from 27/02/2026
Good quality product at a fair price. Fast delivery.
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Response from Chapellerie Traclet
We sincerely thank you for your positive feedback, Philippe. We are delighted to learn that you are satisfied with the quality of our products as well as the speed of our delivery service. Your opinion is valuable and motivates us to continue offering the best to our customers.
L
Lucien F.
Rating: 5 out of 5
following a purchase from 23/01/2026
Very satisfied
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Response from Chapellerie Traclet
Dear Lucien,
We sincerely thank you for your glowing review and for taking the time to share your satisfaction. Your feedback is valuable and motivates us to continue offering quality products and services at our Chapellerie Traclet. We look forward to serving you again!
L
Leslie V.
Rating: 5 out of 5
following a purchase from 17/02/2026
Very nice sailor hat. The embroidered lettering is just a bit off.
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Response from Chapellerie Traclet
Hello Leslie,
Thank you very much for your review and your 5/5 rating! We are delighted that you love your sailor hat. We take note of your comment regarding the embroidered lettering and will ensure to improve this point in the future. We look forward to seeing you again on our site!
Best regards,
The Chapellerie Traclet team
D
Dridi H.
Rating: 5 out of 5
following a purchase from 24/02/2026
Product as described and fast shipping, and perfect packaging
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Response from Chapellerie Traclet
We sincerely thank you for your flattering review, Mr. Dridi. We are delighted to learn that our products met your expectations and that the shipping and packaging satisfied you. Your satisfaction is our priority, and we hope to see you again soon on our site "Traclet Hat Shop."
N
Neil M.
Rating: 5 out of 5
following a purchase from 23/01/2026
All good, thank you
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Response from Chapellerie Traclet
We sincerely thank you for your positive review, Neil. Your satisfaction is our priority, and we are delighted that your experience on our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
M
Mahamoud B.
Rating: 2 out of 5
following a purchase from 11/02/2026
Delivery times are very long
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Response from Chapellerie Traclet
Hello Mahamoud,
Thank you for taking the time to share your opinion. We fully understand your frustration regarding the delivery times. Please know that we are doing everything possible to improve this point and ensure our customers have an optimal experience. Your satisfaction is our priority and we hope to provide you with a service that meets your expectations during your next order.
Best regards,
The Chapellerie Traclet team.
P
Paul-Jacques D.
Rating: 5 out of 5
following a purchase from 26/02/2026
Perfect
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Response from Chapellerie Traclet
Dear Paul-Jacques,
We sincerely thank you for your flattering review and your perfect score of 5/5. We are delighted to learn that you are satisfied with your experience at Chapellerie Traclet. Your satisfaction is our priority and we hope to see you again very soon!
Best regards,
The Chapellerie Traclet team
D
Denis P.
Rating: 5 out of 5
following a purchase from 26/02/2026
perfect
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Response from Chapellerie Traclet
Dear Denis,
We warmly thank you for your flattering feedback and your perfect score. Your satisfaction is our priority, and we are delighted that our site "Chapellerie Traclet" met your expectations. Please feel free to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
E
Evelyne L.
Rating: 3 out of 5
following a purchase from 11/02/2026
Satisfied with the product but delivery times excessively long without any information explaining it
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Response from Chapellerie Traclet
Madam Evelyne, we thank you for your feedback regarding your experience on our site "Chapellerie Traclet". We are pleased that you are satisfied with your product, but we are also sorry for the delivery delay and the lack of information on this subject. Please be assured that we take your comments into consideration to improve our service.
G
Gérard F.
Rating: 5 out of 5
following a purchase from 26/02/2026
Order received quite quickly. Item seems to be of quality and approved to protect the face from the sun due to an actinic keratosis issue. It is reassuring to have items that seem to be of quality.
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Response from Chapellerie Traclet
Hello Gérard,
Thank you very much for your positive review and for taking the time to share your experience. We are delighted to learn that your order was received quickly and that our product meets your expectations in terms of quality and protection. Your satisfaction is our priority, and we hope to see you again soon on our site!
Best regards,
The Chapellerie Traclet team
J
Jeanne-Marie P.
Rating: 5 out of 5
following a purchase from 25/02/2026
Perfect
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Response from Chapellerie Traclet
Dear Jeanne-Marie,
Thank you so much for your flattering review! We are delighted that you had a perfect experience on our site. Your satisfaction is our greatest reward. See you very soon at Traclet Hat Shop!
Best regards,
The Traclet Hat Shop team
D
David L.
Rating: 5 out of 5
following a purchase from 22/02/2026
-
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Response from Chapellerie Traclet
Hello David,
We warmly thank you for your 5-star review. Your satisfaction is our priority and we are delighted that our service met your expectations. Please do not hesitate to reach out to us for any questions or future needs.
Best regards,
The Chapellerie Traclet team
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