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Rating: 5 out of 5
I love this site! Incredible speed of customer service in case of problems, very nice hats, careful shipping, just compliments!!! Thank you!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
I am very satisfied with the quality and variety of items offered by Maison Traclet.
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A
Rating: 5 out of 5
This is not my first order and certainly not the last.
Quality hat as described on the site.
Very fast shipping and delivery as well
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Quality hat as described on the site.
Very fast shipping and delivery as well
A
Rating: 5 out of 5
Site was easy to navigate, and delivery came just in time for our anniversary. The site was easy to navigate, and the delivery arrived just in time for our anniversary.
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A
Rating: 5 out of 5
Always perfect after the 5th order (at least).
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A
Rating: 5 out of 5
Overall satisfied with the product and service.
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A
Rating: 5 out of 5
I am very happy with the entire site. I always find what I'm looking for.
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
it arrived well and it’s a good hat
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Magnificent!!
Fast delivery
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Fast delivery
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
beautiful hat, light, perfect for working in the sun
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A
Rating: 5 out of 5
As usual, an almost exhaustive choice of good to excellent quality.
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A
Rating: 5 out of 5
Fast delivery.
The hats match the descriptions given on the site. No unpleasant surprises regarding materials or colors. I recommend this site
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The hats match the descriptions given on the site. No unpleasant surprises regarding materials or colors. I recommend this site
A
Rating: 5 out of 5
superb site with choice and quality to recommend without hesitation
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A
Rating: 5 out of 5
Delivery was as predicted within a few days. Good information about the transport process.
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A
Rating: 5 out of 5
very well done and product corresponding to the order
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A
Rating: 5 out of 5
The hat is in accordance with what was indicated on the site and the deadlines were respected. So for the purchase, very good.
As for the hat, it is very nice, very pretty, and I think it will protect me well from the sun.
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As for the hat, it is very nice, very pretty, and I think it will protect me well from the sun.
A
Rating: 5 out of 5
Very nice item! Fast shipping!
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A
Rating: 5 out of 5
good quality item, I recommend.
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A
Rating: 5 out of 5
Perfect, serious packaging, excellent communication and impeccable item
Thank you
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Thank you
A
Rating: 5 out of 5
Very well
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A
Rating: 5 out of 5
Beautiful summer hat. Correct price. Well packaged. The quality seems good.
Unfortunately, I had to choose between sizes 55 or 57, while I wear 56. So a bit big... No luck... But still satisfied.
I will surely contact again for a winter hat.
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Unfortunately, I had to choose between sizes 55 or 57, while I wear 56. So a bit big... No luck... But still satisfied.
I will surely contact again for a winter hat.
A
Rating: 5 out of 5
Fast delivery and quality products!
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A
Rating: 5 out of 5
Smooth from order to delivery.
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A
Rating: 5 out of 5
Correct delivery
Good item
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Good item
A
Rating: 5 out of 5
A lot of choices
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A
Rating: 5 out of 5
Clear, attractive, practical site
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A
Rating: 5 out of 5
Hello, My Mother was delighted with the cap. It fits her perfectly and you can't imagine the pleasure of a person in a nursing home when we think of her. With the cap, she will be able to go out in the garden, as the sun was too strong. Delivery was perfect and the item was perfect and met her wishes. Thank you. Best regards
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A
Rating: 5 out of 5
superb gavroche, well tailored and pleasant to wear.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Everything very quick simple and of good quality
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Fluid site, fast delivery and careful package. I recommend
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A
Rating: 5 out of 5
Perfect
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A
Rating: 2 out of 5
Hello, the visor is all scratched.
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Response from Chapellerie Traclet
Hello, the visor has a protective film that needs to be removed. If there are scratches on the visor, please send us a photo at [email protected]. Best regards, Traclet Sebastien
A
Rating: 3 out of 5
The one-size cap being too tight, I had to return it. I regret that the return shipping costs are the responsibility of the customer. I should have inquired beforehand.
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A
Rating: 5 out of 5
Meets my expectations, fast and careful delivery
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