Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Very satisfied with the order and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
Fast delivery, top quality, reasonable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/05/2021
A bit disappointed with customer service (regarding an unapplied discount voucher), which asked me for a copy of this voucher, which I sent by email on May 25 and still no response to this day!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
the site is very well designed and the search is easy and the explanations are complete. I had no difficulty finding what suited me
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
very nice quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2021
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Products conform, perfect.
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
ordered immediately, arrived immediately!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2021
GOOD PRESENTATION OF PRODUCTS AND THEIR DESCRIPTION. QUICK SHIPPING IN A SHORT TIME. CAREFUL PACKAGING. I AM DISCOVERING THESE PRODUCTS, TIME IS NEEDED TO APPRECIATE THEM, UPON UNPACKING, THESE HATS SEEM TO MEET MY EXPECTATIONS.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Order, shipment, reception, nothing to complain about. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
EFFICIENT, FAST and CONFORMING.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Fast delivery, very neat, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Very good experience. Beautiful product and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Easy to use site, navigation is clear. The order is processed quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2021
Already a customer! I wanted a new beret... Traclet is THE hat shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2021
the images load a bit slowly, but otherwise, all good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Easy navigation, fast delivery, very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Service and product quality are perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
I ordered a very nice Pakol hat, it was marked 2 to 3 weeks delay (I was OK with that) due to a shortage, but I received it after a week. I recommend this site, very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Very good quality. Perfect strap size
I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2021
More detailed view would be better.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2021
Super beret
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Very good and serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Product conforms to the order. Perfect packaging, delivery on time. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Products in stock, delivery time kept
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/05/2021
Upon receiving my product, I am a bit disappointed regarding the quality of the finish and the price of the product which seems a bit expensive to me!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
Very good as usual.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/05/2021
I find that the delivery is very long, I am disappointed!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2021
I am very happy with my purchase, excellent quality, good finish, very serious work.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
Very easy to access
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2021
Perfect order, the hat corresponds exactly to my expectations, the packaging is neat, clean, discreet.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2021
Excellent clear, fun and very complete site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Very professional team listening to requests. I recommend 100%.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2021
Everything is perfect, nothing to complain about. I will return to this site with great pleasure!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
It's perfect, I received the package very quickly, the hat matches the description on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
nothing to complain about, perfect; I recommend.
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