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Rating: 5 out of 5
very nice model
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy navigation, fast delivery and quality product.
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A
Rating: 5 out of 5
Pleasant site to browse, and you can easily find what you're looking for at very reasonable prices. The order was shipped and received very quickly and the product fully met my expectations.
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A
Rating: 3 out of 5
One of the caps was supposed to be size 58-61 and that was not the case, I couldn't wear it, I wear 59-60.
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A
Rating: 5 out of 5
Very good all around!
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A
Rating: 5 out of 5
perfect, fast delivery
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A
Rating: 5 out of 5
Received on time. Quality French product
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
I love it
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A
Rating: 5 out of 5
Perfect: fast delivery, and item compliant with the description.
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A
Rating: 5 out of 5
Simply satisfied
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A
Rating: 5 out of 5
Very fast reception
Quality cap hat
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Quality cap hat
A
Rating: 5 out of 5
Very satisfied with my order and the product ordered
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A
Rating: 5 out of 5
Very satisfied with my purchase. It was a gift for my husband who had a very clear idea of the type of headwear he wanted and it was very easy to find the rare gem thanks to the filters applicable to searches. The product matches the photos, delivery was fast. He is really delighted, we will certainly order again!
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A
Rating: 5 out of 5
Perfectly satisfied / ultra-fast delivery times. Quality and trustworthy house. Very reasonable prices. Can only recommend this supplier.
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A
Rating: 2 out of 5
Delivery of a different product than the one ordered!
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Response from Chapellerie Traclet
Hello
please excuse us for this error, we sent the ANTI UV Hat by Lofck PEYRON instead of the cap. We hope this one suits you and gives you satisfaction.
please again accept our apologies for this inconvenience.
Best regards
Traclet sebastien
please excuse us for this error, we sent the ANTI UV Hat by Lofck PEYRON instead of the cap. We hope this one suits you and gives you satisfaction.
please again accept our apologies for this inconvenience.
Best regards
Traclet sebastien
A
Rating: 5 out of 5
VERY pleasant SITE to visit. Everything is well explained.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very nice product. Order shipped quickly. Impeccable service.
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A
Rating: 3 out of 5
Overall it's okay
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A
Rating: 3 out of 5
Navigation, ordering, and delivery top-notch. Gray cap is okay but nothing more and black cap beanie is shapeless and irregular in height, just enough to wear indoors to keep warm but I won't wear it outside for fear of ridicule. Disappointed by the quality of the products from this 3rd order.
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A
Rating: 5 out of 5
My husband is very happy with his cap.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Very good experience on my part, the hat shop is easily reachable for any advice. I will get back to you if I need a hat!! Thank you
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A
Rating: 5 out of 5
3rd hat purchased and still satisfied, the only downside is that the last one is a bit big, exchange possible but at my transport cost, too bad they don't issue a prepaid return ticket. Very pleasant person on the phone!
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A
Rating: 5 out of 5
Received on time and size appropriate.
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A
Rating: 5 out of 5
I have nothing else to add
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A
Rating: 5 out of 5
very clear site easy navigation. I recommend without problem.
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A
Rating: 5 out of 5
Easy site, already used for 10 years
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A
Rating: 5 out of 5
Quality item
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A
Rating: 5 out of 5
Super fast delivery, well packaged, hat!
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A
Rating: 5 out of 5
a very beautiful raspberry color - very nice hat and delivered in less than 48H
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A
Rating: 5 out of 5
Hello. Very beautiful product, fast delivery. Really very good. THANK YOU
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A
Rating: 5 out of 5
Long live the French hat shop. I am delighted. Finally, I can walk in the sun or read without further damaging my glaucoma and my allergic skin. Thank you.
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A
Rating: 5 out of 5
Very good site.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
The site is impeccable and the delivery super fast so very satisfied.
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A
Rating: 5 out of 5
Efficient and fast
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A
Rating: 5 out of 5
I really appreciated the smoothness of the ordering process, the speed of package preparation, and the quality of the packaging. Finally, the Post Office was also responsive. As for the two Stetson hats ordered, they give me full satisfaction.
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