Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Easy order and delivery, well-tracked. But the order (walking stick), although carefully packaged, arrived slightly damaged.
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Response from Chapellerie Traclet
Hello,
can you send us a photo so we can check with the post office because on our side we do everything possible to ensure that the items are well packaged but we are not immune to a transport issue.
Best regards
Traclet
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
Very nice quality for the Panama hat
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2021
Very good
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Only site with all sizes, in almost all models of the brand "Tilley". A "little" more expensive but actually at the same price due to included shipping!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
As expected
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2021
Perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
It's perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
Smooth website
description as expected
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A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/03/2021
The function on the net when the product is not available saying: 'contact me when the product is available' does not work. I had to make the inquiries by phone to get my product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/03/2021
The package is not handed directly to the customer by La Poste, so it is not possible to check the contents in front of the postal worker.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
Nothing to report OK
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
Very good hat site with a large selection of hats
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
order received quickly. Very satisfied.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Very fast delivery.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Choice available. Very quick reception. Completely satisfied with the product.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
!!!!!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2021
Perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Order placed easily, package received quickly, product as described and carefully packaged.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Delivered quickly and as described
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Fast
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Excellent product.
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
order not yet received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2021
this is a first for me, both the order on the site and that of a beret (the hat shop in my village has ceased all activities), and I am completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2021
The wide-brimmed hat is perfect, of very good quality and the shipment was careful. Thank you!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2021
Very satisfied!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Always satisfied with the online sales service of the hat shop. As for the hat, it's top-notch. The blue of the Guerra top hat is very dark.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2021
Very good, impeccable service, careful and quick. I recommend!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
very satisfied ordered received as described. very good site
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Very effective
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
very good product serious company I recommend fast delivery nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2021
I unpacked this package with great pleasure and when I saw the hat I had a big smile and expressed a WOW of satisfaction. Super!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Nothing to report, thank you
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Product conforms to the description, fast and careful shipping! Thank you very much
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
Very good, impeccable service, careful and attentive. I recommend!
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2021
Beautiful item and conforms to the order
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2021
Very good
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A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2021
Ideal transaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2021
I am a satisfied customer, it's always good
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