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Rating: 5 out of 5
Well-designed site. Fast delivery. One downside, the delivery price is prohibitive for an item weighing a few dozen grams.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Everything is perfect and corresponds to the offer and the photo exactly represents the Gottmann cap.
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A
Rating: 5 out of 5
Excellent.
size smaller than I thought
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size smaller than I thought
A
Rating: 5 out of 5
Practical site, helping non-experts to choose their product more easily. Very fast delivery!
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A
Rating: 3 out of 5
Site okay, delivery okay, but one of the two models is a bit tight even though I provided the same size of 58.
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Fast and serious
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A
Rating: 5 out of 5
Fast delivery; product corresponds to the request
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A
Rating: 5 out of 5
My girlfriend loves this bucket hat thank you very much! Both for the quality of the product and for the speed of delivery times.
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A
Rating: 3 out of 5
One size but really too small.
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A
Rating: 5 out of 5
I am very satisfied
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A
Rating: 5 out of 5
Good product that meets my expectations
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A
Rating: 5 out of 5
very good.
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A
Rating: 2 out of 5
I placed an order on December 2. As soon as I finished, I received a first questionnaire from you. Then, after almost 3 weeks of silence, I sent an email asking what was happening since I had received nothing. In response, I was told that the package had been sent while I had no information from the postal service. A week later, still having nothing, a new email with a delivery deadline. A package arrived on Monday, January 4, with only 2 items. I asked for explanations for these items and I am still waiting for a response.
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Response from Chapellerie Traclet
hello
you received an email from avis verify because we already made a first shipment as we indicated in our emails.
A second shipment was made of the items we still had in stock. We should send you the missing items by next week.
Sorry, we were able to respond yesterday to your email of the day.
Thank you for your understanding, please excuse us for these inconveniences beyond our control due to the non-receipt of the first shipment.
Best regards
Traclet
you received an email from avis verify because we already made a first shipment as we indicated in our emails.
A second shipment was made of the items we still had in stock. We should send you the missing items by next week.
Sorry, we were able to respond yesterday to your email of the day.
Thank you for your understanding, please excuse us for these inconveniences beyond our control due to the non-receipt of the first shipment.
Best regards
Traclet
A
Rating: 5 out of 5
The alert system 'Product available again' is well designed. The delivery is also flawless (relay point, due to surprise gift).
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A
Rating: 5 out of 5
Very beautiful hat delivered quickly
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A
Rating: 5 out of 5
Very beautiful toques!! fast shipping I recommend this site!
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A
Rating: 5 out of 5
Very beautiful site, deserves to be visited
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A
Rating: 5 out of 5
Affordable prices for very beautiful quality caps.
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A
Rating: 5 out of 5
Very happy with my purchase
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
AWESOME. Super satisfied with the page. Keep it up.
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A
Rating: 5 out of 5
Perfect thank you. very fast delivery, careful packaging, professional communication and quality BERETS and French!
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A
Rating: 5 out of 5
Perfect nothing to say
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A
Rating: 5 out of 5
So good
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A
Rating: 5 out of 5
purchase sent quickly (even during the holiday season) and perfectly packaged
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A
Rating: 5 out of 5
very nice beret
top customer service
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top customer service
A
Rating: 3 out of 5
The reading on the availability of item sizes is not clear.
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A
Rating: 5 out of 5
Order received quickly and in line with my expectations
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Clear and clean site. Very pleasant after-sales service. Particularly professional note for the person handling the email contact@.
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A
Rating: 5 out of 5
Perfect and very warm!!
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A
Rating: 5 out of 5
Very interesting and easy site
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A
Rating: 5 out of 5
perfect, I have already ordered several times
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A
Rating: 5 out of 5
Impeccable this Stetson cap!
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A
Rating: 5 out of 5
Very fast and good quality
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
essential for choosing a headgear
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A
Rating: 3 out of 5
Well received but the box was damaged.
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A
Rating: 5 out of 5
Order received very quickly even during the holidays.
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