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Rating: 5 out of 5
Order content respected delivered on time. Easy access site
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 2 out of 5
Disappointed because when I ordered I had the choice between size 57 or 59 and upon receipt it turned out to be M or L so size error
Misinformed and extra cost for exchange!!!
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Misinformed and extra cost for exchange!!!
Response from Chapellerie Traclet
Hello
the size of hats at the international level is 56/57 or M and L 58/59 cm.
You chose during the order a size 59 or L.
This does not change anything about the error during the order.
Since you want a size 57 or M which is equivalent.
Thank you for your feedback.
Best regards
Traclet
the size of hats at the international level is 56/57 or M and L 58/59 cm.
You chose during the order a size 59 or L.
This does not change anything about the error during the order.
Since you want a size 57 or M which is equivalent.
Thank you for your feedback.
Best regards
Traclet
A
Rating: 5 out of 5
very good
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A
Rating: 2 out of 5
I have not yet received delivery
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Response from Chapellerie Traclet
hello
yes it is normal since as indicated during the order, the cap will leave at the end of the week from us.
Best regards
Traclet
yes it is normal since as indicated during the order, the cap will leave at the end of the week from us.
Best regards
Traclet
A
Rating: 3 out of 5
Not satisfied with the packaging as it was torn on top by your services. Moreover, the small message written on the box did not have time to dry which does not allow me to open it in its state and to foresee new packaging.
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Response from Chapellerie Traclet
Hello, we apologize for this inconvenience. We try to be careful but in this case, we may have gone a bit too fast when putting it in the box. We have offered to send you a new one to resolve this problem. Best regards, Traclet
A
Rating: 5 out of 5
I am very satisfied with this site. Fast shipping and easy exchange.
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A
Rating: 5 out of 5
nothing to say everything is very good
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A
Rating: 3 out of 5
Acceptance of an order for an item not held in stock. We only know about the stock shortage after paying for the order!
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Response from Chapellerie Traclet
Hello, the information about the delivery time is indicated in red when choosing the size, a second time in the order summary also in red and a third time sent by email. The information about the delay is therefore indicated twice and a third time by email. Best regards, Traclet
A
Rating: 5 out of 5
Very good quality product and efficient shipping service. I highly recommend.
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A
Rating: 5 out of 5
Conforms to my expectations
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A
Rating: 5 out of 5
Product conforms to the description, fast delivery, I recommend this site.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very satisfied and very fast
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A
Rating: 5 out of 5
Satisfied, the navigation on the site is easy. The delivery was fast and the product met my expectations, I recommend.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very nice item, conforms to what was presented on the site. The delivery was fast and well assured. I recommend without any problem.
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A
Rating: 5 out of 5
Perfect. Very professional
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A
Rating: 5 out of 5
Quality, cost, deadlines ok
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A
Rating: 5 out of 5
Very good site, well presented and easy to understand, fast delivery and impeccable packaging, I recommend this seller.
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A
Rating: 5 out of 5
Package arrived quickly and in good condition. The product is very good. The scarf is soft and keeps the neck warm.
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A
Rating: 5 out of 5
Site with beautiful quality items
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A
Rating: 5 out of 5
Very good service thank you.
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A
Rating: 5 out of 5
This is not the first order I have placed with Taclet and the quality of service is always there. The site is very well done. The descriptions and conditions are very fair.
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A
Rating: 5 out of 5
Easy to follow site.
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A
Rating: 5 out of 5
very satisfied, quality and aesthetics
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Excellent handling. A lot of seriousness
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A
Rating: 5 out of 5
Always satisfied with the seriousness and quality of the products from the Traclet hat shop. Experience to renew
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A
Rating: 5 out of 5
Perfectly satisfied with my order. Thank you to your team. The products meet my expectations.
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A
Rating: 3 out of 5
The site does not provide enough details about the shape and dimensions of the hat
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A
Rating: 5 out of 5
C NICKEL
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A
Rating: 5 out of 5
TREAS BEAUTIFUL HATS OF VERY GOOD QUALITY
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A
Rating: 5 out of 5
I have not yet received my order
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A
Rating: 5 out of 5
Very good and we were impressed by the speed and quality.
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A
Rating: 5 out of 5
Product conforms. Very fast delivery.
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A
Rating: 5 out of 5
This is the 2nd hat I am ordering, I am delighted.
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A
Rating: 5 out of 5
Fast delivery and the product corresponds to the order.
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A
Rating: 5 out of 5
very easy to use quick commands!
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A
Rating: 5 out of 5
The item is completely in accordance with the description. Very fast delivery. I am delighted with my purchase. I recommend the site which is easy to use.
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A
Rating: 5 out of 5
TB everything is perfect
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