Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Quite practical site, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
The product meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
Very satisfied with the children's caps. They are really of very good quality, original and superb!! Only downside... The delivery.. But maybe due to COVID.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Exemplary product and service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Very good site, nice presentation, simplicity of search, products conform to the photos, responsiveness in case of need, really nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2020
Delivery is compliant and careful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Simple navigation. Effective search
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Good choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2020
An efficient, friendly, invested customer service, a committed team, attentive, capable of doing everything possible for customer satisfaction. An easy-to-navigate site. Company reachable by phone every day, immediate response, or by email: same, response within the day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Excellent article! Everything is perfect, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
excellent responsiveness, good product, adjusted price, I can only congratulate myself
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Easy in these difficult times!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Fast quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Everything was perfect. User-friendly site, fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Beautiful quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Very good, hat wearer, I will certainly order again later.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Product conforms to the description, now we wait for its durability, otherwise product ordered in the morning, tracking number received in the evening, I can only say one word: hats off!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Always satisfied with Traclet's service. I receive exactly what I bought and quickly. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2020
Good follow-up and everything is correct
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2020
FOR THE DISAPPEARED COLORS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
very large selection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
conforms to the order and the presentation of the item; very fast delivery (well before the supposed delivery date).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Very satisfied with my purchase! The size fits perfectly. Fast delivery. A flawless performance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/05/2020
Correct site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
chic, comfortable, practical. very nice effect on the head. A little apprehension when ordering regarding the only size choices of 57 or 59 cm, having a head circumference of 55 cm. good surprise since having ordered and received a 57 cm, the hat fits perfectly. Good depth to insert the provided hair, and the best part for me is finally having a hat that stays on my head even in strong winds (I am in Brittany) because it is equipped with a tie, a very nice non-hurtful cord that is adjustable. Very careful packaging. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Everything is going well, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
very clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2020
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2020
Very beautiful masks, quality and nice fabrics
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Pleasant site with easy search
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2020
I would improve the return service. The items you sell have the characteristic of needing to fit well and size exchanges should be frequent. It is difficult to find your section dedicated to this service. You require a form that I could not print: I sent it handwritten. The customer has to pay for the return and I also think for the new shipment: the pair of gloves becomes quite expensive and takes a long time to arrive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2020
Just perfect! My man looks like Indiana Jones with it!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
very clear
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