Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 19/05/2020 à 13h53 following a purchase from 03/05/2020

simple and effective

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Acheteur Vérifié

Published on 19/05/2020 à 13h11 following a purchase from 09/05/2020

very good

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Acheteur Vérifié

Published on 19/05/2020 à 13h10 following a purchase from 03/05/2020

Well-crafted material

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Acheteur Vérifié

Published on 19/05/2020 à 13h05 following a purchase from 03/05/2020

The payment withdrawal should be done at the time of shipping the item...

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Acheteur Vérifié

Published on 19/05/2020 à 12h46 following a purchase from 04/05/2020

Timely delivery, products conforming to the request
Professional

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Acheteur Vérifié

Published on 19/05/2020 à 12h32 following a purchase from 06/05/2020

perfect.

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Acheteur Vérifié

Published on 19/05/2020 à 10h03 following a purchase from 10/05/2020

very good

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Acheteur Vérifié

Published on 19/05/2020 à 09h41 following a purchase from 06/05/2020

perfect

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Acheteur Vérifié

Published on 18/05/2020 à 20h58 following a purchase from 07/05/2020

A clear site, reasonable prices, a rather quick shipment (confinement..) and top-notch products. Great job!

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Acheteur Vérifié

Published on 18/05/2020 à 19h50 following a purchase from 10/05/2020

I am satisfied with my order, which arrived within the announced deadlines.

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Acheteur Vérifié

Published on 18/05/2020 à 19h49 following a purchase from 09/05/2020

Very happy with my order, super fast delivery, very well packaged

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Acheteur Vérifié

Published on 18/05/2020 à 19h31 following a purchase from 07/05/2020

Perfect.

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Acheteur Vérifié

Published on 18/05/2020 à 18h53 following a purchase from 10/05/2020

On the delivery side, nothing to complain about: it's very responsive and the packaging is neat. The site is generally well done, despite some mix-ups in the ordering of different categories when launching precise searches. Nevertheless, you eventually find what you're looking for without much difficulty. And the choice is very vast, both in terms of quantity of items and number of brands.

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Acheteur Vérifié

Published on 18/05/2020 à 18h47 following a purchase from 07/05/2020

Good site ergonomics, super happy with my purchase!

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Acheteur Vérifié

Published on 18/05/2020 à 18h46 following a purchase from 10/05/2020

Good site

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Acheteur Vérifié

Published on 18/05/2020 à 18h42 following a purchase from 07/05/2020

Nothing to complain about. Everything is very clear.

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Acheteur Vérifié

Published on 18/05/2020 à 18h26 following a purchase from 10/05/2020

good navigation on the site, fast delivery, satisfactory customer service

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Acheteur Vérifié

Published on 18/05/2020 à 17h59 following a purchase from 08/05/2020

Important choice, interesting advice.

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Acheteur Vérifié

Published on 18/05/2020 à 16h35 following a purchase from 10/05/2020

Superb item
Very good service
I highly recommend

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Acheteur Vérifié

Published on 18/05/2020 à 16h32 following a purchase from 07/05/2020

Intuitive and detailed site. Fast delivery especially in these circumstances of health crisis. Not disappointed at all!

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Acheteur Vérifié

Published on 18/05/2020 à 15h53 following a purchase from 13/04/2020

Item of really very beautiful quality. Beautiful engraving. Carefully packaged. Thank you.

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Acheteur Vérifié

Published on 18/05/2020 à 15h47 following a purchase from 09/05/2020

Excellent quality products!

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Acheteur Vérifié

Published on 18/05/2020 à 15h10 following a purchase from 08/05/2020

Perfect :)

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Acheteur Vérifié

Published on 18/05/2020 à 14h58 following a purchase from 10/05/2020

Magnificent straw bowler hat.
Order, delivery very professional.

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Acheteur Vérifié

Published on 18/05/2020 à 14h55 following a purchase from 11/05/2020

Clear site

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Acheteur Vérifié

Published on 18/05/2020 à 14h37 following a purchase from 07/05/2020

Very happy with my order. Extraordinary choice of hats. Ease of navigation on the site.

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Acheteur Vérifié

Published on 18/05/2020 à 14h18 following a purchase from 11/05/2020

Very large selection and fast delivery. What more could you ask for?

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Acheteur Vérifié

Published on 18/05/2020 à 13h38 following a purchase from 10/05/2020

1st order, very satisfied

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Acheteur Vérifié

Published on 16/05/2020 à 10h28 following a purchase from 17/04/2020

Very good distribution and excellent presentation!

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Acheteur Vérifié

Published on 15/05/2020 à 19h08 following a purchase from 01/05/2020

very satisfied with my order, very short deadlines

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Acheteur Vérifié

Published on 14/05/2020 à 19h51 following a purchase from 07/05/2020

Superb hat, fast and compliant delivery. Very satisfied!!

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Acheteur Vérifié

Published on 14/05/2020 à 17h19 following a purchase from 21/04/2020

very positive

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Acheteur Vérifié

Published on 14/05/2020 à 17h14 following a purchase from 07/05/2020

beautiful product, speed of delivery, complete satisfaction

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Acheteur Vérifié

Published on 14/05/2020 à 16h40 following a purchase from 06/05/2020

this Traclet website is reliable, I have been ordering for a few months! I have never had any problems with the ordered items!

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Acheteur Vérifié

Published on 14/05/2020 à 16h25 following a purchase from 07/05/2020

very good site. easy

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Acheteur Vérifié

Published on 14/05/2020 à 15h33 following a purchase from 06/05/2020

Ordered quickly, delivered quickly, in line with expectations! After 20 years of good use, my Tilley bought in BANFF, has traveled with me around the world, needed to be refreshed. I bought a T5, timeless!!

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Acheteur Vérifié

Published on 14/05/2020 à 15h00 following a purchase from 18/04/2020

A serious and fairly complete site but not ergonomic

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Acheteur Vérifié

Published on 14/05/2020 à 13h28 following a purchase from 06/05/2020

Extremely satisfied. Very beautiful hat. Hats off to Traclet!

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Acheteur Vérifié

Published on 14/05/2020 à 12h48 following a purchase from 07/05/2020

Good quality and good finish.

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Acheteur Vérifié

Published on 14/05/2020 à 07h59 following a purchase from 06/05/2020

Fast, quality product.

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