Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 13/05/2020 à 20h54 following a purchase from 05/05/2020

Everything is perfect! Hat and fast shipping by DHL! Bravo and thank you.

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Acheteur Vérifié

Published on 13/05/2020 à 17h40 following a purchase from 02/05/2020

very clear site

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Acheteur Vérifié

Published on 13/05/2020 à 15h54 following a purchase from 05/05/2020

Serious site and fast shipping. I recommend

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Acheteur Vérifié

Published on 13/05/2020 à 15h39 following a purchase from 05/05/2020

very good site and satisfied with the delivery and products

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Acheteur Vérifié

Published on 13/05/2020 à 14h43 following a purchase from 06/05/2020

My delivery was very fast, I was amazed. Thank you.

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Acheteur Vérifié

Published on 13/05/2020 à 14h21 following a purchase from 23/04/2020

Very good. More linen hats please

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Acheteur Vérifié

Published on 13/05/2020 à 13h50 following a purchase from 06/05/2020

Beautiful cap, soft fabric of good quality, well covering. One size fits all, perfect for a gift. Fast delivery;

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Acheteur Vérifié

Published on 13/05/2020 à 13h29 following a purchase from 05/05/2020

Ordered several times, no problems

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Acheteur Vérifié

Published on 13/05/2020 à 12h59 following a purchase from 01/05/2020

Very satisfied with my order, shipped very quickly. I order with complete confidence on this site

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Acheteur Vérifié

Published on 13/05/2020 à 11h40 following a purchase from 02/05/2020

effective during this pandemic period. nothing to complain about

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Acheteur Vérifié

Published on 13/05/2020 à 10h47 following a purchase from 01/05/2020

Perfect! Serious, high-quality items.

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Acheteur Vérifié

Published on 13/05/2020 à 10h12 following a purchase from 03/05/2020

Good quality hat that corresponds to the photos. However, the commercial service is very limited. No questioning of the seller, it's always the customer's fault. When you want to retain your customers, you take care of them!

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Acheteur Vérifié

Published on 13/05/2020 à 10h11 following a purchase from 01/05/2020

Order received and in line with my expectations.
Size very good and the style is top-notch!
It's a beautiful product, I'm very happy, thank you!

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Acheteur Vérifié

Published on 13/05/2020 à 07h41 following a purchase from 04/05/2020

Item conforms to the description, fast delivery. Perfect

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Acheteur Vérifié

Published on 12/05/2020 à 20h55 following a purchase from 04/05/2020

Very good

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Acheteur Vérifié

Published on 12/05/2020 à 20h17 following a purchase from 30/04/2020

Website where I've made several purchases... it's a very professional and serious brand. Deliveries are fast and efficient. Communication is perfect, with very responsive staff. Thank you all.
Kristian.

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Acheteur Vérifié

Published on 12/05/2020 à 19h25 following a purchase from 04/05/2020

Order received very quickly and well packaged, as always with this company.

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Acheteur Vérifié

Published on 12/05/2020 à 18h12 following a purchase from 04/05/2020

Received on time despite the lockdown,

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Acheteur Vérifié

Published on 12/05/2020 à 17h14 following a purchase from 28/04/2020

Very responsive to answer questions

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Acheteur Vérifié

Published on 12/05/2020 à 16h49 following a purchase from 28/04/2020

Very large selection, very good quality, and a French company

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Acheteur Vérifié

Published on 12/05/2020 à 16h26 following a purchase from 30/04/2020

Very good

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Acheteur Vérifié

Published on 12/05/2020 à 16h04 following a purchase from 04/05/2020

Large selection

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Acheteur Vérifié

Published on 12/05/2020 à 15h37 following a purchase from 04/05/2020

Very good site.

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Acheteur Vérifié

Published on 12/05/2020 à 14h51 following a purchase from 30/04/2020

Easy and rational consultation

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Acheteur Vérifié

Published on 12/05/2020 à 14h34 following a purchase from 28/04/2020

very good

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Acheteur Vérifié

Published on 12/05/2020 à 14h31 following a purchase from 02/05/2020

Simple navigation on the site. Fast delivery, satisfactory product

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Acheteur Vérifié

Published on 12/05/2020 à 13h55 following a purchase from 02/05/2020

fast order and delivery

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Acheteur Vérifié

Published on 12/05/2020 à 13h49 following a purchase from 28/04/2020

Fast delivery. Very good quality products, very nice. Plus, quick response to my email question. Excellent service and products

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Acheteur Vérifié

Published on 12/05/2020 à 12h46 following a purchase from 28/04/2020

thank you

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Acheteur Vérifié

Published on 12/05/2020 à 09h32 following a purchase from 03/05/2020

A very large selection of hats, for all prices, it's very good.
I had no trouble finding what I was looking for.
And the delivery by post was quick despite the lockdown.

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Acheteur Vérifié

Published on 11/05/2020 à 19h35 following a purchase from 02/05/2020

Very good

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Acheteur Vérifié

Published on 11/05/2020 à 19h19 following a purchase from 01/05/2020

Choice available, even in small sizes (what a joy to have a hat that fits!). Fast delivery when the headgear is in stock. However, I could not order certain hats (I received a message saying that I had reached the quantity?!).

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Response from Chapellerie Traclet Published on 12/05/2020

Hello, thank you for indicating the reference(s) you wish so we can see what the delivery time is for you. Best regards, Traclet

Acheteur Vérifié

Published on 11/05/2020 à 19h08 following a purchase from 02/05/2020

Very surprised to receive my order so quickly in these difficult times.
Product meets my expectations: Thank you and well done!

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Acheteur Vérifié

Published on 11/05/2020 à 18h49 following a purchase from 30/04/2020

very satisfied

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Acheteur Vérifié

Published on 11/05/2020 à 17h53 following a purchase from 03/05/2020

Very satisfied with the overall service.

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Acheteur Vérifié

Published on 11/05/2020 à 17h38 following a purchase from 02/05/2020

Very good.

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Acheteur Vérifié

Published on 11/05/2020 à 17h28 following a purchase from 02/05/2020

I am very satisfied with the quality

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Acheteur Vérifié

Published on 11/05/2020 à 15h52 following a purchase from 01/05/2020

As usual, it's perfect

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Acheteur Vérifié

Published on 11/05/2020 à 15h40 following a purchase from 30/04/2020

09-Oct

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Acheteur Vérifié

Published on 11/05/2020 à 15h28 following a purchase from 01/05/2020

Some sort of residue of a sticky white label on the straw hat that I had to peel off. Not professional on this detail otherwise nothing to report

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