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Rating: 5 out of 5
everything is perfect!
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Product conforms to the description, very pleasant to wear and to see. Very good packaging.
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A
Rating: 5 out of 5
Very large choice of models.
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A
Rating: 5 out of 5
Very good despite a small problem with head size, promptly resolved by your services.
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A
Rating: 5 out of 5
conforms to my expectations.
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A
Rating: 5 out of 5
Magnificent item of excellent quality. Size conforms to the indication
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A
Rating: 5 out of 5
A score of 10
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Fantastic
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A
Rating: 5 out of 5
Perfect I would recommend
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A
Rating: 5 out of 5
The order corresponds to my choice.
The customer service is responsive.
The site, made in France, offers a wide range of products.
The order was delivered on time.
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The customer service is responsive.
The site, made in France, offers a wide range of products.
The order was delivered on time.
A
Rating: 5 out of 5
Perfect!
I did a search based on a reference on Google and came across this site .....
Very reasonable price and product in line with my search
Simply perfect
I keep this site in favorites
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I did a search based on a reference on Google and came across this site .....
Very reasonable price and product in line with my search
Simply perfect
I keep this site in favorites
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
In accordance with the advertisement.
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A
Rating: 5 out of 5
Delivery in accordance with my order and fast. Very nice quality hat.
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A
Rating: 2 out of 5
1 month delivery delay instead of the announced 48h. Otherwise, the product is satisfactory.
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Response from Chapellerie Traclet
hello
Please excuse us for the slightly longer delay than announced of 2 weeks.
Indeed, when ordering, the delay was well noted when choosing the size and also confirmed during the supply process by email.
We hope that the product will satisfy you.
Best regards
Traclet
Please excuse us for the slightly longer delay than announced of 2 weeks.
Indeed, when ordering, the delay was well noted when choosing the size and also confirmed during the supply process by email.
We hope that the product will satisfy you.
Best regards
Traclet
A
Rating: 3 out of 5
Attempts to contact by phone for possible assistance in choosing products were in vain several times
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Response from Chapellerie Traclet
Hello, We can be reached at 04 77 71 40 58 from 9 AM to 12 PM and from 2 PM to 5 PM. If you cannot reach us, you can send us an email for your requests directly through the site or by email [email protected] Best regards Traclet
A
Rating: 5 out of 5
Product in accordance with the description
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A
Rating: 5 out of 5
Clear site, fast delivery, neat packaging.
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A
Rating: 5 out of 5
The site offers products very clearly. The order placed arrived within the timeframe given by the supplier. Package arrived in good condition and well packaged.
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A
Rating: 5 out of 5
Everything is very good. Thank you very much!
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A
Rating: 5 out of 5
This is the second time I order for gifts, and everything is perfect:
Perfect delivery times
Perfect size
Perfect quality
Thank you!
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Perfect delivery times
Perfect size
Perfect quality
Thank you!
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Nothing to complain about. Good follow-up on the delivery. Item of very good quality. A little extra attention. Satisfied.
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A
Rating: 5 out of 5
Fast reception
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A
Rating: 5 out of 5
Efficient telephone service and good advice
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A
Rating: 5 out of 5
Very good service, good customer relationship, well done
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Order acknowledged and rapid dispatch from the store
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A
Rating: 5 out of 5
Completely satisfied
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A
Rating: 5 out of 5
The best hat maker in France
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A
Rating: 5 out of 5
Well-organized site, wide choice of products, visible availability, quick preparation of my order, many delivery options..... All good, I recommend, and by the way, I'm going back!
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A
Rating: 5 out of 5
Choice, fast delivery.
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
I recommend this site
thank you
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thank you
A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, no problem with the order
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A
Rating: 5 out of 5
Beautiful range of products, original and regularly renewed. Impeccable order tracking. The only downside is that navigation on the site is a bit sluggish.
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A
Rating: 3 out of 5
Not thick enough, the one I have is thicker
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