Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 13/12/2019 à 15h35 following a purchase from 05/12/2019

Very good

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Acheteur Vérifié

Published on 13/12/2019 à 15h16 following a purchase from 05/12/2019

clear and precise

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Acheteur Vérifié

Published on 13/12/2019 à 14h55 following a purchase from 06/12/2019

fast delivery, careful packaging, beautiful quality of the beret

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Acheteur Vérifié

Published on 13/12/2019 à 14h08 following a purchase from 05/12/2019

Product faithful to the description. Extra packaging!

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Acheteur Vérifié

Published on 13/12/2019 à 13h31 following a purchase from 05/12/2019

hat and beanie of beautiful quality, carefully packed in the package. If needed, I will order my hats from Traclet.

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Acheteur Vérifié

Published on 13/12/2019 à 09h52 following a purchase from 02/12/2019

Very satisfied

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Acheteur Vérifié

Published on 12/12/2019 à 22h19 following a purchase from 04/12/2019

Precise answers from the team

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Acheteur Vérifié

Published on 12/12/2019 à 21h03 following a purchase from 03/12/2019

the stars are enough

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Acheteur Vérifié

Published on 12/12/2019 à 18h13 following a purchase from 05/12/2019

Top I continue to follow you

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Acheteur Vérifié

Published on 12/12/2019 à 18h00 following a purchase from 30/11/2019

Beautiful hat, very slightly large. A cork head reducer slipped into the package would be a plus. Perfect shipment

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Acheteur Vérifié

Published on 12/12/2019 à 16h54 following a purchase from 29/11/2019

Very difficult like every year to have Massoud pakols in size 61/62 with the right model and color.

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Response from Chapellerie Traclet Published on 13/12/2019

Hello, we do not understand the comment because you ordered a sailor cap in size 61 cm. For the pakol, we can make them in size 61 cm. Best regards, Traclet.

Acheteur Vérifié

Published on 12/12/2019 à 15h57 following a purchase from 04/12/2019

Wide choice.

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Acheteur Vérifié

Published on 12/12/2019 à 15h23 following a purchase from 03/12/2019

I am a loyal customer of your store and I have never been disappointed.

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Acheteur Vérifié

Published on 12/12/2019 à 14h52 following a purchase from 25/11/2019

Very good value for money. Magnificent wool felt, beautiful finishes... and made in France!!

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Acheteur Vérifié

Published on 12/12/2019 à 14h35 following a purchase from 05/12/2019

Well-made site, 4 days between order and delivery, well packaged so the hat is not damaged. Perfect.

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Acheteur Vérifié

Published on 12/12/2019 à 14h17 following a purchase from 04/12/2019

Nothing to complain about! Everything is perfect. The quality, the service, the speed...

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Acheteur Vérifié

Published on 12/12/2019 à 14h00 following a purchase from 03/12/2019

Perfect in logistics.
Just a downside. Be careful when you advise to take a size down for the Stetson brand. My size is 60 I ordered 60, 61 and it is perfect.

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Acheteur Vérifié

Published on 12/12/2019 à 13h44 following a purchase from 04/12/2019

nothing to say everything is ok

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Acheteur Vérifié

Published on 12/12/2019 à 13h10 following a purchase from 04/12/2019

fast delivery, perfect packaging

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Acheteur Vérifié

Published on 12/12/2019 à 11h11 following a purchase from 03/12/2019

Fast and clean shipping. Nice item.

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Acheteur Vérifié

Published on 12/12/2019 à 10h21 following a purchase from 30/11/2019

Perfect

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Acheteur Vérifié

Published on 12/12/2019 à 06h27 following a purchase from 04/12/2019

There is a lack of a more detailed description of the products on the site.

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Acheteur Vérifié

Published on 11/12/2019 à 21h11 following a purchase from 04/12/2019

Fast shipping, correct packaging. We have products at all prices and with excellent value for money I find. A downside on the search possibility, the filters are not practical or even non-existent at certain times. So you can spend a lot of time looking for your happiness.

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Acheteur Vérifié

Published on 11/12/2019 à 20h55 following a purchase from 03/12/2019

delivery on time

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Acheteur Vérifié

Published on 11/12/2019 à 16h00 following a purchase from 04/12/2019

perfect!

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Acheteur Vérifié

Published on 11/12/2019 à 15h30 following a purchase from 02/12/2019

I finally found a good quality beret. The Cévenol that I am hopes this purchase will be useful!

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Acheteur Vérifié

Published on 11/12/2019 à 15h15 following a purchase from 03/12/2019

Everything went very well. Bravo

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Acheteur Vérifié

Published on 11/12/2019 à 14h56 following a purchase from 04/12/2019

Order received as expected despite the strikes

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Acheteur Vérifié

Published on 11/12/2019 à 14h49 following a purchase from 03/12/2019

Good site, wide range of choices and prices. Perfect delivery

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Acheteur Vérifié

Published on 11/12/2019 à 14h42 following a purchase from 29/11/2019

Perfect!!!

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Acheteur Vérifié

Published on 11/12/2019 à 14h12 following a purchase from 04/12/2019

Perfect item and very very fast delivery. I recommend

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Acheteur Vérifié

Published on 11/12/2019 à 13h58 following a purchase from 03/12/2019

very well shaved

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Acheteur Vérifié

Published on 11/12/2019 à 13h37 following a purchase from 03/12/2019

Very well

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Acheteur Vérifié

Published on 11/12/2019 à 13h12 following a purchase from 04/12/2019

Very satisfied with my order, received very quickly.

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Acheteur Vérifié

Published on 10/12/2019 à 21h19 following a purchase from 02/12/2019

Quickly done, well done ... perfect!!!

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Acheteur Vérifié

Published on 10/12/2019 à 20h24 following a purchase from 02/12/2019

Very good

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Acheteur Vérifié

Published on 10/12/2019 à 20h11 following a purchase from 30/11/2019

Very good!

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Acheteur Vérifié

Published on 10/12/2019 à 17h17 following a purchase from 30/11/2019

great

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Acheteur Vérifié

Published on 10/12/2019 à 16h34 following a purchase from 02/12/2019

Fast and precise

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Acheteur Vérifié

Published on 10/12/2019 à 16h24 following a purchase from 02/12/2019

The order was easy. I have been wearing the product for years but bought it in a store. The delivery was fast

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