Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
I have already given my opinion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
readable site, which I did not know.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
Overall, everything fine here.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2018
Good quality, but I ordered this hat specifically for the feather on top, but upon receipt it was nowhere to be found..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
Top 5 out of 5.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2018
Super. Very good product
Exactly what I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
great: delay, packaging, price: perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2018
Responsive service, careful packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Very fast delivery. Superb product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
*****
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
Good, send in 48 hours
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
I found the site attractive, a lot of choices...
I also appreciated the history of Panama, the manufacturing method and maintenance tips etc
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2018
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
People who know how to satisfy their customers!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
I haven't opened the package yet because it's a gift! Send me a review request at the beginning of August!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
Serious seller, fast shipping and good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2018
Hello, I found your site on the internet and I highly recommend it to those around me. Have a good day, goodbye.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Very nice, superb quality thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
Responsive and pleasant customer service. Lots of choices in the items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Very good site, well made and easy to use.
Quick phone contact and very competent and friendly interlocutor.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Very satisfied with the site as well as the phone reception, very responsive and welcoming
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/07/2018
good
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Response from Chapellerie Traclet
hello
we do not understand the note associated with the comment.
If the color is not suitable, it is of course possible to change it as proposed in our email today.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Reliable, attractive prices, ultra-fast delivery. Perfect in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2018
The items I ordered meet my expectations. Very good quality/price ratio.
Speed of 'execution'.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2018
Excellent! France of yesteryear, a house like no other
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
The item meets my expectations; Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2018
Very good site easy to order, simple to pay, serious work. Fast delivery, and very well packaged item. Thank you, I recommend this site without any problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/07/2018
Of very good quality! Very fast shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
Clear site and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2018
IMPECCABLE SERVICE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
For a first order, very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2018
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2018
Serious seller, delivery on time, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2018
Very good responsiveness and availability!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2018
-
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/07/2018
I had difficulty finding the ordered hats!
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Response from Chapellerie Traclet
Hello
Thank you for your comment, can you tell me the issues encountered so we can see what we can improve.
Best regards
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