Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2018
The online hat site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2018
++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
Quality item and compliant with the description. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Very good site, a serious brand with a wide choice of quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2018
Super... fast, high-quality product... I recommend this site without any problem... while waiting to place another order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2018
Hat delivered in Europe within 5 days. Well done packaging - no problems to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
I prefer to have a human contact rather than a robot taking my order, and someone called me back and we confirmed my order. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2018
Perfect site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2018
Fast and well packaged, great!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2018
Poorly informed, and lack of realistic photos to see the hat from all angles
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Response from Chapellerie Traclet
Hello
Can you please let us know what additional information you needed because here is the text and the information table.
This will allow us to better meet your expectations
Below is the text about the ordered hat
Regarding the photos, we are trying to make some but with 8000 references we cannot put them all. Just contact us at 04 77 71 40 58 or send us an email and we will be happy to provide you with more without any issues.
Best regards
Traclet
LTM5 Airflo Natural Hat
The LTM5 Airflo is designed to equip adventurers: its exceptional lightness combined with its durability makes it an all-terrain hat that will effectively protect travelers.
The Nylamtium (170Gr/m² in double thickness) that makes up the hat is made from an unbreakable Supplex nylon fabric, very resistant, water-repellent, lightweight, and quick-drying. It is a hat guaranteed for life against wear!
The remarkable lightness of this hat combined with a 3/4 inch ventilation mesh on the top of the crown offers you a lot of comfort during high heat and protects you from sunstroke! Furthermore, this Tilley LTM5 hat, like other Tilley hats, has a maximum UPF 50+ sun protection rating. Finally, the underside of the hat is darker to reduce glare.
It is also a hat that effectively shelters you from rain thanks to the polyester and cotton threads that swell in case of humidity and ensure total waterproofing.
Finally, it is a hat that does not get lost thanks to the attachment cord and its great buoyancy.
Be careful when choosing your size: Tilley advises always taking one or two sizes larger than your usual size to keep a hat wide enough for sweat to evaporate easily, thus keeping your head well ventilated.
About the Tilley LTM5 hat
Carefully made in Canada by Tilley
Lifetime guarantee
Crown: 10cm, brim oscillating from 5.5cm on the sides to 6.5cm at the front
Dimensions: Front brim of 6.7 cm - back of 7 cm and side brims of 5.4 cm
Machine washable on a delicate cycle (does not shrink)
Water-resistant and floats
Adjustable retractable cord
Certified sun protection IPU 50+ maximum protection rating
It weighs only 85 g
How to know if your Tilley hat is well adjusted?
Tilley hats are designed for maximum comfort! That’s why it is very important that they fit well to your size.
A Tilley hat should be worn low and not too tight. You will surely appreciate this feature, especially in hot and humid weather. When you buy a Tilley hat, you should take one size larger than your usual size.
Indeed, it is gravity that keeps the hat in place! There should be enough space between the front of the hat and your forehead to easily slide two fingers. Likewise, you should be able to pivot the hat from left to right and tilt it from front to back without feeling friction on your forehead.
Crown height approximately 10 cm
Brim width approximately Front: 6.7 cm Back: 7 cm Sides: 5.4 cm
Material Nylamtium
Color Natural
Shape Traveller Hat
Brand Tilley
Country of manufacture Canada
Season Summer
Washable By hand in cold water with ammonia
Size - Head circumference 55 cm to 66.6 cm
Weight 85 g
Gender Unisex
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
Clear and practical site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Reliable on products as well as on delivery! Top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
Very clear site to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Very fast and careful shipping!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Product compliant, good size, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2018
Good advice by phone, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Very good for my needs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2018
SUPER SIMPLE AND FAST FOR DELIVERY.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
Service, responsiveness of the company and products TOP!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2018
perfect customer follow-up, quality items, respect for delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2018
the cap fits me perfectly, the size is adequate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2018
Large selection of hats of all styles and for all prices, making it easy to find the one that suits best!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2018
yes, I would like it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2018
Received on time, very well packaged and carefully protected. Item completely in accordance with the description. Plus, a nice touch with a lovely pen included in the package! What more could you ask for! Bravo and thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Super... hat, thanks to everyone for the efficiency and quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Serious service, hats arrive quickly. Easy to track the package.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/05/2018
Order received more than a month later
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Response from Chapellerie Traclet
Hello
Yes, the delay of 1-2 weeks has been exceeded because we had restocking delays.
Please excuse us for this delay of a few weeks.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Very good exchanges. The hat was measured for me to see if it would fit. Thank you very much
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Response from Chapellerie Traclet
hello thank you for your message. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2018
Very good service. Always available and serious.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 18/06/2018
I did not receive the hat I ordered, it is a similar model but not identical. The band is only leather and brown while the model I wanted had a leather band enhanced with a light fabric part. In fact, I received the Stetson Tacoma Ava cotton hat model. Then the size is a bit large but they had warned about it on the site, having a head circumference of 56.5 I did not dare to take the size below, with a reducer I think it will be fine.
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Response from Chapellerie Traclet
Hello
please excuse us if we made a model error.
Thank you for contacting us at [email protected] to propose a commercial solution.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2018
Very good site, efficient order received on time and carefully packaged!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Very courteous and warm email contacts. Order perfectly compliant and delivered very quickly. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2018
Superb
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
A company that offers everything that can exist in quality headwear. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Easy to use and effective
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