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Rating: 5 out of 5
Simple order. Fast shipping. Total trust.
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Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very accessible site and easy to use.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Everything is perfect!
Nothing to say
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Nothing to say
A
Rating: 5 out of 5
Efficient shipping. Content perfectly protected and in line with expectations
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A
Rating: 5 out of 5
I didn't know this site. And for a first order, everything was impeccable, nothing to complain about. I strongly plan to return in the future.
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A
Rating: 5 out of 5
VERY GOOD, VERY GOOD PRODUCTS AND VERY FAST SHIPPING
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A
Rating: 5 out of 5
Perfect, reliable and fast
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Response from Chapellerie Traclet
Hello,
Thank you for your review!
Best regards, Traclet
Thank you for your review!
Best regards, Traclet
A
Rating: 5 out of 5
super product
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Top of the top, perfect packaging and excellent shipping speed!
I recommend!
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I recommend!
A
Rating: 5 out of 5
fast and efficient service
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A
Rating: 5 out of 5
Fast and careful delivery. The hat was very well packaged! Thank you
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Choice! Quality! Prices! Bravo!
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A
Rating: 5 out of 5
must visit
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A
Rating: 5 out of 5
Quality and speed
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A
Rating: 5 out of 5
Very happy with my purchase, sent in 24 hours and very pleasant.
My partner is very happy with his birthday gift
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My partner is very happy with his birthday gift
Response from Chapellerie Traclet
Hello,
Thank you for your review.
We try to satisfy you as best as we can.
Best regards,
Traclet
Thank you for your review.
We try to satisfy you as best as we can.
Best regards,
Traclet
A
Rating: 5 out of 5
Listening staff and very responsive.
Following a double order, the refund was made within five minutes without me having to call.
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Following a double order, the refund was made within five minutes without me having to call.
A
Rating: 5 out of 5
very fast
super packaging
very serious
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super packaging
very serious
A
Rating: 5 out of 5
very good supplier, fast delivery and well protected item. I recommend
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A
Rating: 5 out of 5
speed and efficiency
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A
Rating: 5 out of 5
Delivery speed and product in line with my expectations!
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A
Rating: 5 out of 5
very fast service, good item, completely satisfied
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A
Rating: 5 out of 5
The site is very good
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A
Rating: 5 out of 5
1st order product in line with the description, very satisfied
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A
Rating: 5 out of 5
Delighted with this 1st order. I think I will make another order this winter
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A
Rating: 5 out of 5
Well-designed site with a lot of choices. Delivery times respected and careful packaging.
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A
Rating: 5 out of 5
Reliability
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A
Rating: 5 out of 5
Well-designed site, wide choice, order shipped quickly. Keep it up.
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A
Rating: 5 out of 5
VERY GOOD
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A
Rating: 5 out of 5
Quality of products, site security, fast delivery.
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
Quality product. Fast and careful delivery.
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A
Rating: 5 out of 5
rare quality and service!
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A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
I am very satisfied with the order, I recommend. Thank you.
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A
Rating: 2 out of 5
I am very sad to give this rating because the problem is the return which remains at our expense, 8.70 without tracking otherwise it's 16 euros. Your collection is super beautiful and having custom hats is not easy.
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Response from Chapellerie Traclet
Hello
Yes, this rating is very sad especially for us who try to offer quality items and unique design services. Especially since this return is not our fault.
We offer to refund shipping costs with Paypal but otherwise, currently we are not financially able to cover shipping costs.
Otherwise, we would be obliged like Amazon to call on investors and unfortunately the hat world is atypical;
Best regards
Traclet
Yes, this rating is very sad especially for us who try to offer quality items and unique design services. Especially since this return is not our fault.
We offer to refund shipping costs with Paypal but otherwise, currently we are not financially able to cover shipping costs.
Otherwise, we would be obliged like Amazon to call on investors and unfortunately the hat world is atypical;
Best regards
Traclet
A
Rating: 5 out of 5
Very complete, a lot of varieties, interesting prices.
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