Customer reviews of Chapellerie Traclet

9,4 /10

Based on 36 721 published reviews

5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié

Published on 14/02/2018 à 12h23 following a purchase from 05/02/2018

speed! as soon as ordered, as soon as shipped! well done! excellent product quality for the 'home' cap, a 'pétrus traclet' in cotton for the summer.

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Acheteur Vérifié

Published on 14/02/2018 à 12h10 following a purchase from 05/02/2018

Highly recommend!

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Acheteur Vérifié

Published on 14/02/2018 à 11h30 following a purchase from 04/02/2018

perfect

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Acheteur Vérifié

Published on 14/02/2018 à 08h40 following a purchase from 02/02/2018

Quality product available to answer questions, quick exchange.

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Acheteur Vérifié

Published on 14/02/2018 à 08h10 following a purchase from 02/02/2018

good

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Acheteur Vérifié

Published on 14/02/2018 à 07h50 following a purchase from 03/02/2018

Perfect
;-)

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Acheteur Vérifié

Published on 13/02/2018 à 18h22 following a purchase from 03/02/2018

Very good

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Acheteur Vérifié

Published on 13/02/2018 à 18h15 following a purchase from 04/02/2018

Fast delivery.

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Acheteur Vérifié

Published on 13/02/2018 à 16h55 following a purchase from 02/02/2018

Fast and compliant shipping

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Acheteur Vérifié

Published on 13/02/2018 à 16h30 following a purchase from 03/02/2018

Very good, order delivered quickly, quality product.

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Acheteur Vérifié

Published on 13/02/2018 à 16h15 following a purchase from 03/02/2018

search mode not relevant

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Acheteur Vérifié

Published on 13/02/2018 à 14h37 following a purchase from 04/02/2018

Wide selection, very easy navigation, good quality/price ratio

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Acheteur Vérifié

Published on 13/02/2018 à 14h03 following a purchase from 05/02/2018

Well done

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Acheteur Vérifié

Published on 13/02/2018 à 13h00 following a purchase from 03/02/2018

super

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Acheteur Vérifié

Published on 13/02/2018 à 12h44 following a purchase from 01/02/2018

Very good!

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Acheteur Vérifié

Published on 13/02/2018 à 12h33 following a purchase from 03/02/2018

Fast shipping
Compliant product

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Acheteur Vérifié

Published on 13/02/2018 à 12h28 following a purchase from 04/02/2018

Trustworthy site, an incredible choice of different very good quality products. I absolutely recommend.

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Acheteur Vérifié

Published on 12/02/2018 à 15h26 following a purchase from 23/01/2018

Easy-to-use site for choosing items and ordering. One point to improve: response to emails.

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Acheteur Vérifié

Published on 12/02/2018 à 11h17 following a purchase from 30/01/2018

Good site, well done, interesting products. Fast delivery.

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Acheteur Vérifié

Published on 11/02/2018 à 21h22 following a purchase from 01/02/2018

Excellent

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Acheteur Vérifié

Published on 11/02/2018 à 08h47 following a purchase from 27/01/2018

Very good product, very good service, very good delivery speed.

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Acheteur Vérifié

Published on 10/02/2018 à 16h47 following a purchase from 01/02/2018

Fast etc efficient

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Acheteur Vérifié

Published on 10/02/2018 à 16h27 following a purchase from 01/02/2018

a serious site.

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Acheteur Vérifié

Published on 10/02/2018 à 15h44 following a purchase from 02/02/2018

very good

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Acheteur Vérifié

Published on 10/02/2018 à 15h37 following a purchase from 01/02/2018

In accordance with the product and the deadline

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Acheteur Vérifié

Published on 10/02/2018 à 14h22 following a purchase from 01/02/2018

Very good. Nothing to report

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Acheteur Vérifié

Published on 10/02/2018 à 13h59 following a purchase from 29/01/2018

Very serious site. Order tracked and sent very quickly.
Fast and careful shipping.
Very satisfied with my order.

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Acheteur Vérifié

Published on 10/02/2018 à 12h31 following a purchase from 02/02/2018

Well-packaged hat, fast delivery. Customer service attentive.

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Acheteur Vérifié

Published on 10/02/2018 à 10h23 following a purchase from 22/01/2018

Very simple, practical and efficient.

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Acheteur Vérifié

Published on 09/02/2018 à 18h56 following a purchase from 31/01/2018

Very professional and helpful, welcoming and assisting with a return. Thank you!

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Acheteur Vérifié

Published on 09/02/2018 à 14h16 following a purchase from 31/01/2018

very good!

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Acheteur Vérifié

Published on 09/02/2018 à 12h16 following a purchase from 31/01/2018

Well-made site.

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Acheteur Vérifié

Published on 09/02/2018 à 08h26 following a purchase from 30/01/2018

This site offers a lot of choices, delivery is very fast and the quality is there.

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Acheteur Vérifié

Published on 09/02/2018 à 08h05 following a purchase from 29/01/2018

Simple, fast, efficient. Nothing to complain about. I recommend

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Acheteur Vérifié

Published on 09/02/2018 à 05h48 following a purchase from 31/01/2018

Fast shipping and top-notch packaging.
Perfect product as always with Traclet.

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Acheteur Vérifié

Published on 09/02/2018 à 05h00 following a purchase from 26/01/2018

very good

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Acheteur Vérifié

Published on 09/02/2018 à 01h18 following a purchase from 30/01/2018

Excellent transaction

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Acheteur Vérifié

Published on 08/02/2018 à 20h59 following a purchase from 09/12/2017

Very good hat, good quality. Fair price.
However, 2 months to be delivered is too much. The Christmas gift arriving in February is not great. No commercial gesture proposed...
Too bad.

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Response from Chapellerie Traclet Published on 09/02/2018

hello
For the delay, we can offer you a fabric hat box worth 10 euros or a hat brush.
Please confirm if this is acceptable to you.
Best regards
Traclet

Acheteur Vérifié

Published on 08/02/2018 à 20h39 following a purchase from 30/01/2018

Serious site. Fast and careful shipping.

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Acheteur Vérifié

Published on 08/02/2018 à 19h21 following a purchase from 30/01/2018

great

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