English 
Français A
Rating: 5 out of 5
A crazy choice, impeccable service, very nice quality
Translated reviews
Customer reviews of Chapellerie Traclet
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
Summary of reviews
Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.
Reviews 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
For enthusiasts, you are the reference site.
Translated reviews
A
Rating: 5 out of 5
Fast and well packaged. Very satisfied
Translated reviews
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Very good overall.
Translated reviews
A
Rating: 5 out of 5
Excellent. very fast shipping
Translated reviews
A
Rating: 5 out of 5
Very fast shipping.
Translated reviews
A
Rating: 5 out of 5
good product quality! very neat delivery, product packaging top.
Translated reviews
A
Rating: 5 out of 5
Too bad the delay to receive the chapka exceeds about 45 days
Translated reviews
A
Rating: 5 out of 5
Good
Translated reviews
A
Rating: 5 out of 5
as always very good products and a responsive shipping service. keep it up.
Translated reviews
A
Rating: 5 out of 5
great site, very satisfied, serious site
Translated reviews
A
Rating: 3 out of 5
Fast delivery and serious site. But there are no photos of the hats in natural light to properly perceive the shades of the materials. Think about it, it's simple and effective. Thank you for your indications regarding sizes according to manufacturers.
Translated reviews
A
Rating: 5 out of 5
I have never been disappointed
Translated reviews
A
Rating: 5 out of 5
Always perfect! quality of products, communication, delivery...
Translated reviews
A
Rating: 3 out of 5
Special order placed on November 27 with confirmation of receipt before Christmas but received only on January 15!!! It's a bit long anyway. It should be noted that on the phone, the Traclet company throughout the order, received calls without waiting and always took responsibility with apologies for this delay. Great professionalism nonetheless.
Translated reviews
A
Rating: 5 out of 5
Great choice of quality hats. You can also find UV hats for all seasons.
Translated reviews
A
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Very nice product with respect for the announced deadlines. I recommend +++++
Translated reviews
A
Rating: 5 out of 5
I am not a fan of online shopping, for this first purchase at TRACLET, I am delighted, from the order to the receipt of the package, everything was perfect, the customer service is responsive. A true quality and trustworthy site.
Translated reviews
A
Rating: 5 out of 5
Very good products, I recommend this site!
Translated reviews
A
Rating: 5 out of 5
A very good site with good products. Efficient, fast and serious.
Translated reviews
A
Rating: 5 out of 5
Very serious site
Translated reviews
A
Rating: 5 out of 5
wide choice of items
Translated reviews
A
Rating: 5 out of 5
fast, compliant....
Translated reviews
A
Rating: 2 out of 5
PLEASE DO NOT SELL ONLY ITEMS IN VERY GOOD CONDITION SINCE THE SALE IS ONLINE; IT'S DIFFICULT TO RETURN LATER
Translated reviews
Response from Chapellerie Traclet
hello
Please excuse us for this inconvenience. We do pay attention to the sending of our hats.
For your information, we do not sell second-hand hats but only new headgear.
Please send us photos of the product because on our side, when sending, the hat had no issues.
Email [email protected]
Best regards Traclet
Please excuse us for this inconvenience. We do pay attention to the sending of our hats.
For your information, we do not sell second-hand hats but only new headgear.
Please send us photos of the product because on our side, when sending, the hat had no issues.
Email [email protected]
Best regards Traclet
A
Rating: 5 out of 5
chachia conforms to the photo on the internet, received on time even after changing the color requested by phone
Translated reviews
A
Rating: 5 out of 5
Very responsive and the delivery meets our wishes
Translated reviews
A
Rating: 5 out of 5
Very satisfied
Translated reviews
A
Rating: 5 out of 5
Wide choice of products, fast order and delivery, in accordance with my expectations. Product well packaged.
Translated reviews
A
Rating: 5 out of 5
Very well designed and very clear site
Translated reviews
A
Rating: 5 out of 5
Nothing to report, very good
Translated reviews
A
Rating: 5 out of 5
After a phone inquiry, with an adapted response to the decision-making, order via the internet and receipt of the package after 3-4 days. Information regarding the progress of the shipment.
Translated reviews
A
Rating: 5 out of 5
Quality and efficiency
Translated reviews
A
Rating: 5 out of 5
In line with my expectations!!!
Translated reviews
A
Rating: 5 out of 5
very nice product. thank you
Translated reviews
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
A
Rating: 5 out of 5
Very good site, one of the few to produce provincial hats.
Translated reviews
A
Rating: 5 out of 5
I am very satisfied;
Translated reviews
A
Rating: 5 out of 5
Satisfied, except that I took a size too small (55 instead of 56) and that the delivery time was a bit long.
Translated reviews