Customer reviews of Chapellerie Traclet

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 36 721 published reviews
5 29,7k 81% 4 4 791 13% 3 1 336 4% 2 402 1% 1 525 1%

Summary of reviews

Chapellerie Traclet delivers consistently fast shipping and reliable service, with many customers noting quick delivery and prompt order handling, sometimes arriving in time for events and performances. The product quality and presentation are repeatedly praised: hats and caps are described as well-made, comfortable to wear, with soft materials and neat finishes that align with photos and expectations. A wide selection and clear value for money are highlighted by shoppers who appreciate diverse options, reasonable prices, and durable, stylish designs. Customer service is perceived as attentive and professional, with straightforward returns and responsive assistance when needed.

Reviews 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2017
Excellent. The order arrived quickly, perfect match with the product offered on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2017
Perfect. Compliant product, simple and refined.
Perfect packaging.
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2017
User-friendly site, fast shipping and quality packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2017
completely correct between the order, payment and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2017
Satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2017
Very good site, serious and fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/06/2017
Hello
Please excuse us if we did not use the right vocabulary.
If you have a style suggestion, we are open to your proposal
here is the email we had sent:
Hello,
We are following up on your message, the order should arrive at your place on Thursday or Friday of this week.
Remaining at your disposal.
Best regards
TRACLET
4, Rue de Cadore, 42 300 Roanne
Chapellerie Traclet Tel: 04.77.71.40.58 FAX: 04.77.71.66.36
EMAIL: [email protected]
Website: www.chapellerie-traclet.com
VAT Intra: FR47339397515
Siret: 339397515 00018
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Response from Chapellerie Traclet
Site needs improvement. My choice (1) was not available, so I chose something else (2). Then, I received an email saying that this choice (2) was not available, but that I could revert to (1). So, a waste of time and a lack of coherence in the site's information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Serious company, fast shipping, careful packaging, I am very satisfied with the quality of the received products. This is not my first order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Effective!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2017
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Easy to visit and browse, many articles offered. It was a first order, I will surely come back...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
I recommend, great shop, fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2017
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2017
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2017
It might be useful to indicate the dimensions of the hats.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Impeccable service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Quality, speed, choice, affordable prices I would recommend you to my family, but also to colleagues finally a trustworthy site worthy of the name!!! Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2017
Good site. Update for package tracking and refund is unclear and not quick
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2017
Hello
The order tracking has been validated in three points
Shipped Hanae TRACLET 23/06/2017 14:04:28
In delivery Hanae TRACLET 23/06/2017 14:03:06
Payment accepted 22/06/2017 18:07:26
For 23/06/17, the tracking was sent by email from us as well as by DPD who sent an email and a text message in case you provided your mobile phone number.
For the refund, like many websites, it takes between 7 and 10 days.
Best regards
Traclet
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Great selection of quality items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
A very serious and well-designed site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
Very professional. Great attention to detail and presentation
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2017
Good and pretty
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2017
Fast and careful delivery, nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
nothing to complain about, the product, the deadlines, the delivery, perfect. thank you for everything.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2017
thing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2017
In accordance with the request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2017
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
Impeccable (shipping costs a bit high though)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2017
Article received very quickly, impeccable, well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2017
The shipment was fast and the package was neat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/05/2017
Good presentation of products and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2017
Fast and precise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2017
Fast and efficient service, product well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2017
No opinion
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